Data Center Consultant Dubai, UAE

Axiom Technologies UAE; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading IT services company in Dubai seeks a capable IT support professional to coordinate activities and provide assistance in a desktop computing environment. The ideal candidate will have strong technical skills, relevant certifications, and a commitment to delivering quality service. Responsibilities include troubleshooting, managing data center operations, and ensuring compliance with industry standards.

Qualifications

• At least two IT certifications required.
• Proficient in Windows OS and Microsoft Office applications.
• Strong analytical and problem-solving skills.

Responsibilities

• Coordinate IT activities and provide on-call assistance.
• Troubleshoot technical issues and manage data center operations.
• Ensure compliance with industry standards and provide regular updates.

Skills

End-user computing skills

Infrastructure support

Analytical skills

Problem-solving capabilities

Customer service ethic

Communication skills

Education

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

PCLaptop OEM Maintenance Certification

Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

• Desired Experience:
• Researching and designing data center equipment and facilities, and ensuring that designs and installations meet requirements
• Keeping accurate records of all activities and ensuring that documentation is up-to-date
• Troubleshooting technical issues and responding promptly to emergencies
• Managing the power sources, heating, and cooling controls inside the facility
• Performing cable management, including securing, color coding, and documenting the wiring
• Define data center system-level architecture
• Develop operations and maintenance procedures
• Collaborate with cross-functional teams
• Provide regular updates to stakeholders
• Set up and configure servers to meet operational needs.
• Conduct regular inspections to ensure systems are functioning correctly. Identify and mitigate potential risks.
• Handle hardware upgrades to maintain system efficiency.
• Participate in audits and provide solutions for identified concerns. Ensure compliance with industry standards and regulations.
• Manage the environment monitoring system, respond to alerts promptly and take necessary actions.
• Manage backup tapes and ensure data integrity and security.
• Provide comprehensive reports as per the data centre s standard procedure.
• Implement and maintain robust security measures to protect data and infrastructure, monitor for any security breaches and respond accordingly.
• Vendor Management

Personal Attributes:

• Excellent End-user computing skills.
• Good knowledge of Infrastructure support.
• Strong analytical and problem-solving capabilities
• Well-organized and extremely detail-oriented
• Strong customer service ethic and excellent communication skills, both oral and written
• Passionate about delivering quality no matter what you are doing
• Can work both independently and in a collaborative team-oriented environment
• A self-starter, motivated to push the limits and think outside of the box
• Fondness for solutions that are simple, elegant, and effective
• Ability to work with and maintain confidential information
• Language Proficiency: German, English

In-depth knowledge of:

• Windows OS (e.g. XP, Vista, Windows 7, 10)
• Microsoft Office applications
• PCLaptop hardware
• PCLaptop peripherals, including printers
• Mobile devices

Basic knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least two of the following:

• PCLaptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) certification in the desktop area
• Microsoft Office Specialist (MOS) Certification

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