Data Analyst

Exinity; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A financial services company in Dubai is seeking a Data Analyst Operations to analyze and report on sales and client service efficiency. The candidate will develop dashboards, collaborate with teams, and ensure data integrity. Ideal applicants should have strong analytical skills, proficiency in SQL and Power BI, and the ability to communicate insights effectively. This full-time role supports hybrid work arrangements.

Benefits

Hybrid Working Policy

Discretionary performance related bonus

Personalized FlexBenefits

Wellbeing initiatives

Medical insurance for employees

Qualifications

• Experience in data analysis role within B2B/B2C Sales or Client Service Operations.
• Proficient in SQL and BI tools.
• Ability to translate data into clear insights.

Responsibilities

• Develop and automate dashboards and reports for sales performance.
• Collaborate with teams to define KPIs.
• Monitor data integrity and address anomalies.

Skills

Data analysis

SQL

Power BI

Communication skills

Job description

Overview

We are seeking a Data Analyst Operations to join our AT Operations division and federated data team. While part of the AT Operations business unit, you will work closely with the companywide Business Intelligence (BI) and Data Functions. This role is responsible for analyzing and reporting on operational efficiency of Sales, Client Services, Processing, Payments, Partner Ops, and Account Opening teams across our Active Trader business.

The ideal candidate will have a strong analytical mindset, experience in operational data, and the ability to translate complex datasets into dashboards and insights that drive operational and strategic decisions.

Key Responsibilities

• Develop, maintain, and automate regular dashboards and reports for:
• B2C and B2B Sales performance and efficiency tracking
• Customer service efficiency metrics
• Processing efficiency metrics
• Partner data and analysis including rebate checks and verifications
• Onboarding throughput and time-to-value analytics
• Collaborate with crossfunctional teams to identify KPIs and define reporting requirements
• Perform ad hoc analysis to support strategic decisions and operational improvements
• Create clear data visualisations and summaries for nontechnical stakeholders
• Monitor data integrity and proactively address anomalies or inconsistencies
• Collaborate with IT or data engineering where needed to ensure data availability and infrastructure support
• Identify opportunities to improve data collection, system integrations, and analytics processes
• Contribute to the development of a self-service reporting culture across departments

Qualifications

Key Qualifications & Experience

• Experience in a data analysis role within B2B/B2C Sales, Client Service Operations, and regulatory processes; ideally within FX Trading, AT Operations, FinTech, Banking, or Financial Services.
• Strong proficiency in SQL and BI tools such as Power BI.
• Experience analyzing business performance metrics.
• Ability to translate data into clear insights and business recommendations.
• Experience working in a federated data team structure is a plus.
• Excellent communication skills with the ability to engage with both technical teams and business stakeholders.

Benefits & Perks

• Hybrid Working Policy (please check with manager)
• Discretionary performance related bonus
• Personalized FlexBenefits
• A focus on your wellbeing including talks and access to self development tools
• Medical insurance for employees

What you will love about this role

• Freedom to succeed is our core belief. It’s not just a promise we make to our clients and partners but to our people too. We want our people to LEAP, so in this role you will:
• Learn (e.g., from each other and from new projects)
• Exchange (e.g., information and best practices in an open-minded environment)
• Advance (e.g., by developing skills and accepting greater responsibilities/your career progression and diversification)
• Prosper (e.g., by acquiring skills and nurturing a team)

Exinity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age.

Remote Work : No

Employment Type : Full-time