Job Title: Cutover & Release Lead
Job Type: Contract, 1 yearLocation: Dubai
Start Date: ASAP
Job Description:-
Role Summary- A leading retail group in the Middle East is running a major, multi-release technology transformation across its retail, e-commerce, warehouse and POS systems. We're hiring a Cutover & Release Lead to own cutover, release management and hypercare for the non-SAP technology estate.
What you'll do:
- Build and own the end-to-end cutover plan — tasks, owners, dependencies, critical path
- Define go/no-go criteria and run cutover dress rehearsals
- Run the command centre through live cutover windows, including out-of-hours
- Design and stand up the post-go-live support model and run hypercare
- Manage a rolling release calendar, with the next release prepared while the current one is in hypercare
- Coordinate internal teams, system integrators and third-party vendors
What you'll bring:
- 10+ years in IT delivery, including 5+ years leading cutover/release for large, multi-system programmes
- End-to-end ownership of at least 2 enterprise go-lives, including rehearsals and command-centre execution
- Experience in retail/consumer tech landscapes (POS, OMS, WMS, e-commerce, customer platforms)
- Experience running hypercare and transitioning into BAU support
- Calm, decisive, and comfortable holding partners to committed dates