Customs Clearance Executive (Logistics Coordinator)

Careers International; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Careers International in the United Arab Emirates is seeking a logistics professional to manage import shipments from creation through delivery. You will coordinate with internal teams and external partners while preparing customs documentation and approvals.

The role requires strong Excel skills, excellent communication, and a proactive, customer-focused mindset to ensure timely updates and accurate reporting across shipment activities.

Qualifications

• 2–3 years of relevant experience in logistics.
• Strong knowledge of customs laws, port regulations, and coordination with port authorities
• Proficient in Microsoft Excel
• Strong customer service skills
• Excellent communication and analytical skills
• Team player with adaptability and a proactive mindset
• Quick thinker with strong problem-solving capabilities

Responsibilities

• Handle all import shipments from shipment creation to delivery
• Coordinate with internal teams (e.g. product lines, control tower) and external parties (freight forwarders, carriers)
• Prepare required documentation for customs clearance
• Review documents from the sending location and arrange required authority approvals (e.g. FANR, e-DAS, ESMA, TRA, MOI, MOH, etc.)
• Request and follow up with origin countries for pre-alerts and update milestones in SAP
• Coordinate clearance instructions with agents and ensure timely delivery
• Keep WME updated and maintain a well-organized shipment file system
• Arrange International Freight Invoice and COO, and gather clearance charges from agents
• Maintain shipment reports including shipment number, declaration number, product line, agent name, and costs
• Respond to emails and ensure timely updates to stakeholders

Skills

Logistics experience

Customer service

Communication

Analytical thinking

Team player

Proactive mindset

Problem-solving

Tools

Microsoft Excel

Job description

• Handle all import shipments from shipment creation to delivery

• Coordinate with internal teams (e.g. product lines, control tower) and external parties (freight forwarders, carriers)

• Prepare required documentation for customs clearance

• Review documents from the sending location and arrange required authority approvals (e.g. FANR, e-DAS, ESMA, TRA, MOI, MOH, etc.)

• Request and follow up with origin countries for pre-alerts and update milestones in SAP

• Coordinate clearance instructions with agents and ensure timely delivery

• Keep WME updated and maintain a well-organized shipment file system

• Arrange International Freight Invoice and COO, and gather clearance charges from agents

• Maintain shipment reports including shipment number, declaration number, product line, agent name, and costs

• Respond to emails and ensure timely updates to stakeholders

Requirements

• 2–3 years of relevant experience in logistics

• Strong knowledge of customs laws, port regulations, and coordination with port authorities

• Proficient in Microsoft Excel

• Strong customer service skills

• Excellent communication and analytical skills

• Team player with adaptability and a proactive mindset

• Quick thinker with strong problem-solving capabilities

Locations

• Dubai (TP)

• Abu Dhabi (Mussafah)