Customer Support Associate (Dubai Hills Branch)

Driven Properties; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Driven Properties, une entreprise de courtage immobilier de premier plan à Dubaï, recherche un Customer Support Associate dynamique et orienté vers le client pour son bureau de Dubai Hills. Le candidat idéal aura une expérience avérée dans le service client, des compétences organisationnelles solides et une capacité à travailler dans un environnement collaboratif. Ce rôle offre des opportunités de croissance professionnelle et un environnement de travail dynamique.

Benefits

Assurance santé

Opportunités de développement de carrière

Environnement de travail collaboratif

Qualifications

• Expérience antérieure dans un rôle de service client est indispensable.
• Compétences en communication verbale et écrite excellentes en anglais.
• Préférence pour les candidates féminines de moins de 35 ans.

Responsibilities

• Gérer les demandes des clients et les appels de support.
• Coordination légère de la branche.
• Maintenir un niveau élevé de satisfaction client.

Skills

Communication

Organizational skills

Interpersonal skills

Education

Experience in Customer Service

Experience in Real Estate industry

Tools

Microsoft Office

Job description

We are looking for a dynamic and customer-oriented professional to join our team as a Customer Support Associate at our Dubai Hills branch. The ideal candidate will have proven experience handling customer inquiries and support calls while maintaining a consistently high level of client satisfaction. This role also includes light branch coordination responsibilities, requiring strong organizational and interpersonal skills.

The successful candidate must demonstrate excellent communication abilities, a polished and professional demeanor, and flexibility to manage various shift timings.

Working Hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 12:00 PM – 4:00 PM
• Sunday: Off

• Previous experience in a Customer Service role is a must
• Experience in the Real Estate industry is a strong advantage
• Proficiency in Microsoft Office and basic administrative skills
• Well-groomed, confident, and presentable with a pleasant demeanor
• Excellent verbal and written communication skills in English
• Fluency in any additional language(s) other than English and Arabic is a plus
• Female candidates preferred under the age of 35
• Valid UAE driving license or residents in Dubai Hills, Al Barsha, Al Barsha South, or Al Quoz are preferred

• Competitive salary.
• Health insurance and other benefits as per UAE labor law.
• Opportunities for career growth and development within the organization
• Dynamic and collaborative work environment.
• Contribution to providing exceptional customer service and driving success in a leading real estate brokerage firm in Dubai.

If you're passionate about creating exceptional customer service, have a keen eye for detail, and thrive in a collaborative environment, we'd love to welcome you to the Driven Properties team!