Customer Success Manager Sales - APAC

Classe365; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a fast-growing EdTech startup as a Customer Success Manager, where your role will be pivotal in transforming the user onboarding experience. This exciting sales position involves making numerous phone calls to educators, conducting engaging product demonstrations, and closing deals to boost customer satisfaction. In a dynamic startup environment, adaptability and a passion for learning are key. If you're ready to make a significant impact in the education sector, this is the perfect opportunity for you. Embrace the challenge and become a guru in our innovative platform that empowers educational institutions worldwide.

Qualifications

• 1-2 years of relevant sales experience required.
• Ability to adapt and change sales methods as needed.

Responsibilities

• Make 70-80 phone calls daily to identify sales opportunities.
• Conduct product demos and convert leads into subscribers.
• Meet and exceed sales goals to enhance customer satisfaction.

Skills

Sales Skills

Communication Skills

Product Demonstration

Customer Relationship Management

Education

Bachelor's Degree

Job description

Position Summary

Classe365 is growing, which means that 100s of educators around the world are getting onboard our super cool Student Information System and Learning Management System. The success for us is to take the burden of administration from any education institution of managing students and focus on learning & teaching. This is where you come in.

In order to give that smooth human touch to our user onboarding experience, we need you to join the Classe365 team as Customer Success Manager. We have given the role a super cool name; the bottom line is that it's an exciting sales role.

About Classe365

Classe365 is a fast-growing EdTech startup. Our world-leading student administration and learning management platform has transformed the way education institutions manage learning administration and gain valuable insights that drive better decision-making. We offer a single platform that performs student information system and learning management system functions.

Classe365 has more than 3000 clients in over 87 countries with very strong quarter-over-quarter subscription and revenue growth.

Here's what we need you to do:

1. 70-80 phone calls a day. You would spend your day on the phone identifying opportunities with the educators that have shown an interest in our product.
2. Give awesome product demos. The key is how you organize yourself in executing successful demos and converting leads to paying subscribers.
3. Meet and beat your sales goals. Success in the role is your ability to close deals and increase customer satisfaction.
4. Become a Classe365 Guru. Your knowledge of the product will eventually have to lead users and colleagues in awe, so you'd better be ready to spend your time getting to know the nuts and bolts of the education industry and Classe365 product platform.

We expect you to:

1. Get excited about a fast-paced and results-oriented startup environment. If you're looking for a cushy stable job environment, you should probably look elsewhere.
2. Be flexible, coachable, and willing to change your sales methods. We will be fine-tuning our approach as we go along, and we expect you to do the same.
3. Have a bachelor's degree and/or 1-2 years of relevant sales experience.

Required Experience:

Manager