Customer Success Manager Sales - APAC

Classe365; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A leading EdTech startup in Dubai is seeking a Customer Success Manager to enhance user onboarding and drive sales. You will handle high call volumes, provide product demos, and meet sales goals, thriving in a fast-paced environment. Ideal candidates possess a bachelor’s degree and extensive experience in sales, ready to adapt to a dynamic startup culture.

Qualifications

• 12 years of relevant sales experience required.
• Ability to manage a high volume of calls and leads.
• Proven success in closing deals and improving customer satisfaction.

Responsibilities

• Perform 70-80 phone calls daily to identify opportunities.
• Conduct product demonstrations effectively.
• Meet and exceed sales targets.
• Develop in-depth knowledge of the product and industry.

Skills

Sales skills

Communication skills

Flexibility

Education

Bachelor’s degree

Job description

Position Summary

Classe365 is growing, which means that hundreds of educators around the world are getting onboard our super cool Student Information System and Learning Management System. The success for us is to take the burden of administration from any education institution of managing students and focus on learning & teaching. This is where you come in.

In order to give that smooth human touch to our user onboarding experience we need you to join the Classe365 team as Customer Success Manager. We have given the role a super cool name; the bottom line is that this is an exciting sales role.

About Classe365

Classe365 is a fast growing EdTech startup. Our world-leading student administration and learning management platform has transforming the way education institutions manage learning administration and gain valuable insights that drive better decisionmaking. We offer a single platform that performs student information system and learning management system functions.

Classe365 has more than 3000 clients in over 87 countries with very strong quarter-over-quarter subscription and revenue growth.

Heres what we need you to do:

• 70-80 phone calls a day. You would spend your day on the phone identifying opportunities with the educators that have shown an interest in our product.
• Give Awesome Product Demos. The key is how you organise yourself in executing successful demos and convert leads to paying subscriber.
• Meet and beat your sales goals. Success in the role is your ability to close deals and increase customer satisfaction.
• Become a Classe365 Guru. Your knowledge of the product will eventually have to lead users and colleagues in awe so youd better be ready to spend your time getting to know the nuts and bolts of the education industry and Classe365 product platform.

We expect you to:

• Get excited about a fast-paced and results-oriented startup environment. If you’re looking for a cushy stable job environment you should probably look elsewhere.
• Be flexible, coachable, and willing to change your sales methods. We will be fine tuning our approach as we go along and we expect you to do the same.
• Have a bachelor’s degree and/or 12 years of relevant sales experience.

Required Experience:

Manager