Customer Solutions Engineering Team Leader - MajorProjects

KONE Middle East UAE; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in the UAE is seeking a CSE Team Leader to manage customer solutions engineering operations. The role involves overseeing major projects, ensuring technical compliance, and leading a team. Ideal candidates will have a Bachelor's degree in engineering, complemented by at least 5 years of managerial experience in the engineering sector. The company emphasizes a collaborative and innovative work culture, thriving on employee engagement and sustainability.

Qualifications

• Minimum 5 years of engineering management experience.
• Understanding of the elevator industry and construction processes.
• Holistic knowledge of KONE solutions and products.

Responsibilities

• Manage Major projects and CSE operations for tenders and orders.
• Provide technical consultancy to Sales and customers.
• Drive competence development and performance of the team.

Skills

Management capabilities

Commercial business experience

Fluent in English

Understanding of safety norms

Education

Bachelor's degree in engineering

Job description

KONE certified as a Top Employer
in UAE Qatar KSA and Oman is committed to creating a better work
environment through excellent people practices. We prioritize our
employees well-being and foster a workplace that values
collaboration diversity growth and
efficiency.

The Customer
Solutions Engineering team leader manages Major projects and
Customer Solutions Engineering operations for tenders and Orders.
He/she develops the teams competencies to meet current and future
business needs.

Ensures there
is adequate technical expertise to understand customer needs and to
define the best KONE solutions for customers in collaboration with
sales and delivery teams. Drives technical solution compliance with
engineering policy safety regulations local codes &
standards for the full solution
lifecycle.

CSE Team
leader
responsibilities.

• Delivers
  CSE scope of work using the CSE team that reports to
  him/her.

• Works closely with
  Supply line management for project-specific solutions effective
  costing actions and ensures it meets contractual
  timelines.

• Identifies
  changes in the market and technology environment and drives changes
  to solutions and ways of
  working

• Collects input and
  provides standardization
  opportunities

• Provides
  technical consultancy to Sales and
  customers

• Participates in
  high-priority customer meetings as a CSE representative impacts
  customer specifications and understands customer
  needs

• Costing management:
  understanding total costing front-line target costing and planning
  for cost-effective
  solutions

• Ensures compliant
  deployment of engineering policy local codes and
  standards

• Ensures CSE plans
  safe customer
  solutions

• Provides
  high-quality inputs for Sourcing and Supply
  Line

• Provides solutions
  where full lifecycle management is considered; installability and
  maintainability are
  considered

Leadership
/ People Management
responsibilities:

• People
  management e.g. setting targets conducting PDPs and IDPs for team
  members

• Balances CSE
  Resources according to business
  priorities

• Facilitates
  information sharing and creates a collaborative working
  environment

• Drives
  competence development in the
  team

• Drives behaviour to
  represent KONE as one team towards the
  customer

• Leads the
  performance of the
  team

Are
you the
one

• Bachelors
  degree in
  engineering

• Minimum 5 years
  of engineering management
  experience

• Proven track
  record in management capabilities in a global/regional
  environment

• Understanding of
  new construction and building modernization business and processes
  within the Elevator
  industry

• Holistic knowledge
  of KONE solutions products and
  processes

• Understanding
  applicable safety and environmental norms and
  standards

• Commercial
  business experience and/or strong business-oriented
  mindset

• Ability to manage a
  team

• Fluent in English.
  Arabic language is an
  asset.

At
KONE we are focused on creating an innovative and collaborative
working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage
participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily
practice. We follow ethical business practices and we seek to
develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. In being a
great place to work we are proud to offer a range of experiences
and opportunities that will help you to achieve your career and
personal goals and enable you to live a healthy and balanced
life.

Read
more on

Key Skills
Anti Money Laundering,Food
Safety,Account Management,Logistics
Transportation,Filing,Budgeting
Employment
Type : Full-Time
Experience:
years
Vacancy:
1