Customer Services & Operations Coordinator - UAE

AE Jobs; United Arab Emirates; On-site; AED 89,280 - 133,920; Full time

Job summary

Express Pack, a leading company in the corrugated carton manufacturing industry, is seeking a Customer Services Coordinator to ensure excellent service to clients.

This role involves managing customer inquiries, coordinating with production and dispatch teams, and providing an exceptional customer experience. Candidates must possess a high school diploma (Bachelor's preferred) and 1-2 years of customer service experience, ideally in manufacturing or packaging.

Qualifications

• High school diploma required, Bachelor's degree preferred.
• 1–2 years of customer service experience, preferably in manufacturing/packaging.
• Proficiency in ERP systems and MS Office required.

Responsibilities

• Manage customer inquiries, orders, and follow-ups.
• Coordinate with production and dispatch for timely delivery.
• Ensure an exceptional customer experience at every touchpoint.

Skills

Strong communication skills

Proficiency in ERP systems

Attention to detail

Education

High school diploma (Bachelor's preferred)

Tools

MS Office

Job description

Express Pack, a leading company in the corrugated carton manufacturing industry, is seeking a Customer Services Coordinator to ensure excellent service to clients.

This role involves managing customer inquiries, coordinating with production and dispatch teams, and providing an exceptional customer experience. Candidates must possess a high school diploma (Bachelor's preferred) and 1-2 years of customer service experience, ideally in manufacturing or packaging.