Customer Service Representative- Only UAE Nationality/ Emiratization

Confidential Company; Sharjah, Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare provider in Sharjah is looking for a Customer Service Representative. The ideal candidate will be an Emirati graduate or undergraduate, ready to join, with up to two years of experience in customer service. This role involves assisting customers via calls and providing necessary information.

Qualifications

• 0 to 2 years experience in customer service.
• Ready to join immediately.

Responsibilities

• Assist customers through inbound and outbound calls.
• Resolve issues and provide information about services.

Education

Graduate/Undergraduate

Job description

Customer Service Representative- Only UAE Nationality/ Emiratization

Customers of health care providers often need assistance finding information about services, resolving issues. In these situations, customer care representatives are there to step in and help. They handle inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, and nursing homes. In many cases, customer care representatives must follow call scripts to handle various topics and be a positive contact point between their company and its customers.

Desired Candidate Profile

• Qualification- Graduate/ Undergraduate
• Experience - 0 to 2 years
• Ready to Join

Employment Type

Full Time

Company Industry

• Medical
• Medical Devices

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Emirati

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