Customer Service Representative cum Receptionist

Confidential Company; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the UAE is seeking a dynamic Customer Service Representative cum Receptionist to be the first point of contact. The role involves managing front desk operations, providing excellent customer service, and assisting with administrative tasks. Ideal candidates are organized, friendly, and possess strong communication skills.

Qualifications

• Experience as a receptionist or front office representative preferred.
• Excellent communication skills in English; Arabic knowledge is a plus.
• Presentable, well-groomed, and customer-focused.

Responsibilities

• Greet and welcome visitors professionally and courteously.
• Handle incoming calls and direct them appropriately.
• Manage front desk activities including scheduling and visitor logs.

Skills

Communication skills

Organizational skills

Multitasking

Customer-focused

Education

Intermediate School

Bachelor of Business Administration

Tools

Microsoft Office Suite

Job description

Customer Service Representative cum Receptionist

Intermediate School, Bachelor of Business Administration

Nationality

Any Arab National, Any European National, Any Nationality

Any

Vacancy

1 Vacancy

Job Description

We are seeking a dynamic and personable Customer Service cum Receptionist to be the first point of contact for our company. This role involves front desk operations and client service responsibilities, requiring someone who is organized, friendly, and passionate about delivering excellent customer experiences.

Key Responsibilities:

• Greet and welcome visitors professionally and courteously.
• Handle incoming calls and direct them appropriately.
• Manage front desk activities including scheduling, visitor logs, and meeting room coordination.
• Respond to customer inquiries via phone, email, and in person with accurate information.
• Maintain a clean and organized reception area with necessary supplies.
• Assist with administrative tasks such as data entry, filing, scanning, and documentation.
• Coordinate with internal departments to ensure customer satisfaction and smooth operations.
• Manage courier and mail services.
• Assist in organizing office events, meetings, and internal communications.
• Ensure confidentiality and security of sensitive information.

Desired Candidate Profile

• Experience as a receptionist or front office representative preferred.
• Excellent communication skills in English; Arabic knowledge is a plus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Presentable, well-groomed, and customer-focused.
• Strong organizational and multitasking skills.
• Friendly, approachable, and professional demeanor.
• Ability to work under pressure and manage time effectively.

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