Customer Service Representative

Meydan Free Zone; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Meydan Free Zone in Dubai seeks a Customer Service Specialist to join their team. The successful candidate will handle transactions with excellence, enhance operational processes, and communicate effectively with stakeholders. A Bachelor’s degree and 2+ years operational experience are essential to succeed in this role.

Qualifications

• 2+ years in a similar operational role within business set up and company formation.
• Strong command of operational systems.
• Flexible with working hours, including night shifts.

Responsibilities

• Process all transactions ensuring internal procedures are followed.
• Communicate with applicants when necessary.
• Provide feedback on process improvement.

Skills

Problem solving

Attention to detail

Communication

Education

Bachelor’s degree or equivalent

Job description

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Customer Service Specialist to join our team.

Key Accountabilities:

• Process all transactions with the highest quality (no errors), ensuring internal procedures are followed.
• Communicate with applicants when necessary.
• Support Team Leaders and Head of Applicant Support when needed.
• Provide feedback on process improvement to the Line Manager.
• Perform other tasks as directed by the Line manager as needed.

To join our team, you will have:

• Bachelor’s degree or equivalent.
• 2+ years in a similar operational role within business set up and company formation.
• Strong command of operational systems to execute transactions.
• Ability to communicate with clients, colleagues, and other stakeholders.
• Problem solving capability.
• Attention to detail.
• Flexible with working hours (including night shift).

Language skills:

• English.

Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!