Customer Service Manager

DM Healthcare; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading healthcare provider in Dubai is seeking a dedicated healthcare coordinator with substantial experience in hospital management. The ideal candidate will have at least two years in a similar role, ensuring efficient patient services and advocacy for quality healthcare. Join a reputable organization focused on elevating healthcare standards.

Qualifications

• 2 years of experience as CS AM or DM.
• UAE hospital experience handling over 20 team members.

Responsibilities

• Coordinate day-to-day operations between various patient-related services.
• Liaise with patients, families, and hospital staff.
• Act as a patient advocate to ensure customer satisfaction.
• Handle complaints.

Job description

Any Arab National, Any European National, Indian, Jordanian

Female

Vacancy

1 Vacancy

Job Description

Key Responsibilities include but are not limited to:

• Responsible for day-to-day coordination between registration, admission, discharge/transfer, insurance, financial, and other patient-related services.
• Liaising with patients, families, visitors, and all hospital staff.
• Acting as the patient advocate to ensure maximum customer satisfaction.
• Handling complaints.

Desired Candidate Profile

2 years of experience as CS AM or DM with UAE hospital experience handling more than 20 team members.

Disclaimer: Naukrigulf.com is only a platform to connect jobseekers and employers. Applicants are advised to independently research the legitimacy of the prospective employer. We do NOT endorse any requests for money payments and strictly advise against sharing personal or bank details. Visit Security Advice for more information. If you suspect fraud or malpractice, email us at [e-mail].

About Aster DM Healthcare Limited: One of the largest private healthcare providers operating in multiple GCC states and emerging in India. With a focus on clinical excellence, we have a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We employ over 22,000 dedicated staff across our locations, committed to delivering high-quality healthcare services across the "Aster," "Medcare," and "Access" brands. Our mission is to build a healthier tomorrow and elevate healthcare standards.

Contact

HR Manager: [e-mail]

Address: Aspect Tower, Executive Tower, D - 3301 Business Bay, P.O Box: 8703, Dubai – UAE