Customer Service Executive - Property Management

edari; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent recruitment firm in Dubai is seeking an Executive - Property Management to oversee residential property operations and enhance tenant satisfaction. The ideal candidate should have 2-4 years of experience in property management, with a strong understanding of UAE regulations. This contract position lasts 12 months with possible renewal. Candidates are preferred to be available immediately or within 30 days.

Qualifications

• 2-4 years of property management experience, preferably in the UAE.
• Strong understanding of RERA regulations and UAE tenancy laws.
• Excellent communication, negotiation, and problem-solving skills.

Responsibilities

• Handle tenant complaints professionally and promptly.
• Manage lease negotiations, renewals, and eviction processes.
• Ensure compliance with community rules through regular inspections.

Skills

Tenant management

Property operations

Community inspections

UAE regulatory compliance

Customer service

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Office

CRM platforms

Job description

Connecting Top Talent with Opportunity | Sourcing Consultant at Edari | Recruitment Strategy & Market Insights

We are seeking an Executive - Property Management to oversee residential property operations, enhance tenant satisfaction, and uphold community standards for our client in Dubai, one of the region's largest companies.

This is a contract position initially lasting 12 months, with potential for renewal.

Ideal candidates are passionate Executives in Property Management committed to delivering exceptional customer service, managing lease renewals efficiently, and maintaining high operational standards. Experience in tenant management, community inspections, property operations, and UAE regulatory compliance is essential.

Key Responsibilities:

• Handle tenant complaints professionally and promptly.
• Coordinate tenant move-in and move-out procedures.
• Manage access for maintenance teams and oversee related communications.
• Support lease negotiations, renewals, and eviction processes, including documentation.
• Ensure compliance with community rules through regular inspections.
• Collaborate with Facilities Management and HSE teams for safety and operational compliance.
• Assist leasing teams with unit readiness and communal facilities maintenance.
• Generate reports, identify revenue opportunities, and suggest operational improvements.

Knowledge, Skills & Experience:

• Bachelor’s degree in Business Administration or a related field.
• 2-4 years of property management experience, preferably in the UAE.
• Strong understanding of RERA regulations and UAE tenancy laws.
• Proficiency in Microsoft Office and CRM platforms.
• Excellent communication, negotiation, and problem-solving skills.

Availability:

• Candidates available immediately or within 30 days are preferred.

Applicants should be able to work in the United Arab Emirates. Please submit your resume along with your contact details.

Applications will be reviewed within 7 working days. If your profile matches the role, an Edari consultant will contact you to discuss your profile, the role, and next steps.

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