Customer Service Executive - KIA

Glow Beauty on Demand; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive service provider in Dubai is seeking a Customer Service Executive responsible for handling sales administrative documentation and coordinating sales orders using Oracle. Ideal candidates should have 3 to 5 years of relevant experience and strong communication skills. The position offers benefits such as visa sponsorship and medical insurance.

Benefits

Visa Sponsorship

Medical Insurance

Annual Tickets

Annual Leave

Qualifications

• 3 to 5 years of relevant work experience is required.

Responsibilities

• Process and coordinate new sales orders through Oracle.
• Deliver vehicles to customers and ensure compliance with RTA procedures.
• Support the sales team with administrative tasks and customer correspondence.
• Monitor customer accounts and provide relevant data to the sales team.

Skills

Good people management

Communication skills

Typing speed of at least 35 words per minute

Education

Basic graduation in any discipline

Job description

Job Information

Date Opened

06/17/2025

Industry

Automotive

Job Type

Full time

City

Dubai

State/Province

Dubayy (Dubai)

Country

United Arab Emirates

Zip/Postal Code

337-1500

Job Description

The Customer Service Executive is responsible for handling sales administrative documentation and coordinating new sales orders using the Oracle system. This role includes supporting the sales team, ensuring compliance with RTA procedures, managing customer accounts, and resolving issues to maintain efficient operations.

Responsibilities:

• Process and coordinate new sales orders through Oracle, including booking, price changes, car shipping, order releasing, and order closing.
• Deliver vehicles to customers and ensure RTA procedures are completed with proper authorization for both local and export sales.
• Create and update sales agreements, service contracts, rust proofing, insurance registration, trade-ins, and gift item orders in Oracle.
• Interact with relevant departments to ensure efficient invoicing processes.
• Support the sales team with internal and external administrative tasks and customer correspondence.
• Monitor customer accounts and provide relevant data and reports to the sales team.
• Troubleshoot and resolve issues in accordance with company procedures.
• Perform other tasks as assigned by management.
  
  

Requirements

• Basic graduation in any discipline
• 3 to 5 years of relevant work experience
• Good people management and communication skills
• Typing speed of at least 35 words per minute
  
  

Benefits

• Visa Sponsorship
• Medical Insurance
• Annual Tickets
• Annual Leave
  
  

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