Customer Service Executive Arabic Speaker

Trafalgar Properties LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in Dubai is seeking a Customer Service Executive to manage client inquiries and ensure satisfaction throughout the investment process. The role requires fluency in Arabic and English, strong customer service skills, and the ability to multitask effectively. Join a vibrant team and benefit from career growth opportunities.

Benefits

Opportunities for career growth

Competitive salary package

Qualifications

• Fluency in Arabic and English is essential.
• Strong background in customer service or client-facing roles.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as the trusted voice of the company, managing client inquiries confidently.
• Support clients throughout the investment process and coordinate with internal departments.
• Resolve client issues with patience, empathy, and efficiency.

Skills

Communication

Customer service

Multitasking

Education

Bachelor of Business Administration or Bachelor of Architecture

Tools

CRM systems

Job description

Job Title: Customer Service Executive

Qualifications:

• Bachelor of Business Administration or Bachelor of Architecture
• Arab nationality
• Female

Vacancy:

1

Job Description:

We are seeking a dedicated, professional, and client-focused Customer Service Executive to be the first point of contact for our clients, ensuring a seamless and world-class experience from inquiry to investment.

Responsibilities:

1. Serve as the trusted voice of the company, managing client inquiries confidently and professionally.
2. Communicate effectively in Arabic and English across multiple channels including phone, email, and in person.
3. Support clients throughout the investment process and coordinate with internal departments.
4. Maintain accurate records in our CRM and follow up to ensure client satisfaction.
5. Resolve client issues with patience, empathy, and efficiency.
6. Represent the brand with integrity and pride.

Qualifications:

• Fluency in Arabic and English is essential.
• Strong background in customer service or client-facing roles.
• Excellent communication and interpersonal skills.
• Professional appearance and proactive, positive attitude.
• Ability to work under pressure and handle multiple tasks.
• Experience in real estate or investment is a plus but not mandatory.

Why Join Trafalgar Properties?

• Be part of a reputable, international investment brand with decades of success.
• Work in a modern, vibrant office in Dubai with a multicultural team.
• Opportunities for career growth through ongoing training and development.
• Competitive salary package and growth opportunities.

Candidate Profile:

• Strong communication skills and real estate background.
• Detail-oriented with exceptional multitasking abilities.
• Experience in client service or real estate is advantageous.
• Proficient in CRM systems and digital platforms.
• Professional demeanor in client interactions and internal communications.

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Trafalgar Properties is a boutique investment consultancy based in Dubai, UAE, committed to providing solutions in the real estate market.