Customer Service Executive

BELHASA DRIVING CENTER L.L.C; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. In this role, you will provide comprehensive information to walk-in customers and handle telephonic inquiries about services and procedures. Your friendly consultation will help customers select the right training programs tailored to their needs. You will also manage document verification and ensure smooth computerized registrations. If you have a passion for customer service and possess strong communication skills in multiple languages, this is an exciting opportunity to make a difference in a dynamic environment.

Qualifications

• 3-4 years of customer service experience in UAE.
• Fluency in English and other languages is essential.

Responsibilities

• Provide information to customers about services and procedures.
• Assist customers in selecting training programs based on needs.

Skills

Customer Service

Fluency in English

Fluency in Malayalam

Fluency in Urdu

Fluency in Arabic

Education

Bachelor of Commerce

Bachelor of Business Administration

Tools

Company Software

Job description

Bachelor of Commerce, Bachelor of Business Administration

Nationality: Male

Vacancy:

Job Description

Giving complete information to all walk-in customers & telephonic inquiries regarding our procedures & services.

Providing friendly consultation to assist customers in selecting training programs as per their eligible needs.

Checking and verifying the required documents.

Entering the details in company software for computerized registrations.

Handling special requests proposed by customers.

Navigating customers to other departments ensuring a hassle-free service.

Promoting occupational health and safety within the organization.

Desired Candidate Profile

3-4 years of customer service experience in UAE.

Fluency in English, Malayalam & Urdu; Arabic is a plus.