Customer Service Executive

• Get a list of food outlets to call from the data analyst/controller.
• Call the food outlets to update and clear their issues (e.g., cleaning/fixing a grease trap, etc.).
• Coordinate with the supervisor and inspection team to solve pending issues at food outlets.
• Prepare a list of unresolved issues after follow-up to be reported to DM.
• Submit updated daily, weekly and monthly reports on work completed and the status of each outlet, including details.
• Assist with troubleshooting and resolving any system-related issues for the GTCC and other concerns.

Desired Candidate Profile

• ARABIC SPEAKER
• Proficiency in MS Excel, MS Word, and PowerPoint
• Excellent communication skills and fluency in English, Hindi, Tamil, Malayalam
• Analyzing Information, reporting research results and documentation Skills