Customer Service Cum Cashier

Confidential Company; Sharjah, Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading retail company in Sharjah seeks a dedicated cashier to provide exceptional customer service and manage transactions efficiently. The ideal candidate will have a high school diploma and experience in retail, ensuring a positive shopping experience for customers. Responsibilities include processing transactions, promoting loyalty programs, and maintaining a clean checkout area. Join a dynamic team that values customer satisfaction and community engagement.

Qualifications

• 1-2 years of experience in retail or cashier role.
• Fluency in local language essential.

Responsibilities

• Provide exceptional customer service and resolve inquiries.
• Accurately process cash and electronic transactions.
• Engage with customers to promote loyalty programs.

Skills

Customer Service

Interpersonal Skills

Detail Orientation

Education

High School Diploma

Tools

POS Systems

Job description

Secondary School(Academic / General), Intermediate School

Nationality

Any Nationality

Any

Vacancy

Job Description

• Provide exceptional customer service by promptly addressing inquiries and resolving issues to ensure a positive shopping experience.
• Accurately process cash and electronic transactions, maintaining a clear and organized cash drawer to prevent discrepancies.
• Engage with customers to promote loyalty programs and upsell products, enhancing their overall shopping experience.
• Handle returns and exchanges with professionalism, ensuring compliance with company policies while maintaining customer satisfaction.
• Maintain a clean and organized checkout area, ensuring that it is well-stocked with necessary supplies and free from clutter.
• Assist in inventory management by reporting stock levels and participating in regular stock counts to prevent shortages.

Desired Candidate Profile

• High school diploma or equivalent; additional certifications in customer service or cashiering are a plus.
• Minimum of 1-2 years of experience in a retail or cashier role, demonstrating a strong understanding of sales processes.
• Candidates should ideally be from the local area to ensure familiarity with the community and customer base.
• Fluency in the local language is essential; proficiency in additional languages is highly desirable for diverse clientele.
• Proficient in using POS systems and handling cash, with a keen eye for detail to minimize errors.
• Strong interpersonal skills, with the ability to engage with customers and manage challenging situations effectively.

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