CUSTOMER SERVICE COORDINATOR (BILINGUAL)

NADIA GLOBAL; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading UAE firm is seeking a skilled Customer Service Coordinator with 4–5 years of experience, preferably in Government and Corporate sectors. The ideal candidate will have a background in Technical / IT customer service, be fluent in Arabic and English, and be proficient in MS Office. Responsibilities include managing quotations, tender submissions, and maintenance contracts. The role requires strong organizational skills and a team-oriented approach.

Qualifications

• 4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients.
• Background in Technical / IT customer service (Security Systems, ELV & Networking industry preferred).
• UAE Driving License is a plus.

Responsibilities

• Quotation preparation.
• Tender submission.
• Maintenance Service Contracts management.
• Official correspondence.

Skills

Customer Service Coordination

Fluent in Arabic and English

Proficient in MS Office

Experience with ERP & CRM systems

Well-organized

Strong interpersonal skills

Education

Bachelor’s Degree

Job description

Requirements : Bachelor’s Degree

4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients

Background in Technical / IT customer service (Security Systems, ELV & Networking industry preferred)

Fluent in Arabic and English (spoken and written)

Proficient in MS Office

Experience with ERP & CRM systems

Knowledge in :

Quotation preparation

Tender submission

Maintenance Service Contracts management

Official correspondence

Well-organized, team-oriented, with strong interpersonal skills and a pleasing personality

UAE Driving License is a plus