Customer Service Advisor

Concentrix Corporation; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a bilingual Customer Service Advisor to provide exceptional support in a dynamic environment. This role requires luxury retail experience and excellent communication skills, ensuring customer satisfaction through effective issue resolution and relationship building. You'll oversee service quality, manage customer interactions, and collaborate with teams to enhance service excellence. If you're passionate about delivering high-quality support and thrive in a fast-paced setting, this opportunity is perfect for you to make a significant impact in the customer service landscape.

Qualifications

• Experience in luxury retail and customer service roles is essential.
• Bilingual in Arabic and English with strong communication skills.

Responsibilities

• Deliver high-quality customer service and resolve issues effectively.
• Manage customer inquiries and maintain service quality across channels.

Skills

Arabic communication

English communication

Problem-solving

Customer service

Multitasking

Technical expertise

Conflict resolution

Education

High school diploma

Bachelor's degree in a related field

Tools

CRM software

Microsoft Excel

Job description

Seeking an Arabic-speaking Customer Service Advisor to deliver high-quality support in online fashion, requiring luxury retail experience and excellent communication skills.

Provide high-quality customer service, resolve issues, maximize sales opportunities, and maintain communication via various channels in a fast-paced environment.

Provide customer service support through calls and internet, ensuring satisfaction and resolution of issues while maintaining product knowledge and documentation.

Manage reception activities, provide customer service, handle inquiries, and maintain office operations while ensuring a professional environment for visitors.

Handle inbound customer calls, provide solutions, maximize cross-selling, and maintain service quality; requires bilingual communication and proficiency in Microsoft Excel.

Oversee and manage customer service representatives, ensuring quality standards, resolving complaints, and motivating team members with strong communication skills.

Responsible for quality assurance in delivery processes, coordinating with partners, and providing support while ensuring high customer service standards.

Build client relationships, handle customer demands, provide technical support, and possess strong communication and problem-solving skills in English and Hindi.

Manage customer orders, provide high-quality support, meet performance metrics, and possess strong communication skills in English for effective customer service.

Handle customer inquiries and complaints, assist with product information, maintain records, and collaborate with teams to enhance service excellence.

Address customer inquiries with empathy, utilize CRM software, handle complaints, and possess skills in problem solving and conflict resolution.

The role involves excellent communication, technical expertise, multitasking, and customer complaint resolution in a flexible work environment.

Customer Service Executive - Emirati Talent

Aster Pharmacy

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Easy Apply Multiple Vacancies 30+ days ago

Provide exceptional customer service by addressing inquiries, utilizing customer relationship management software, and collaborating with teams to enhance customer satisfaction.

Customer service Executive

Thrifty Car Rental

• 0 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Conduct inbound sales calls to potential customers in Dubai. Identify customer needs and recommend appropriate solutions.

Provide customer support by addressing inquiries, logging interactions in CRM, and ensuring satisfaction, with a focus on real estate experience.

Responsible for reservation and ticketing, requiring strong communication, customer focus, and teamwork skills, with airline experience preferred.

Seeking a Customer Service Assistant with strong communication skills, fluent in Arabic and English, and able to work in shifts.

This role involves driving sales and providing exceptional customer service in the fitness industry, requiring strong communication and interpersonal skills.

FEMALE SALES & CUSTOMER SERVICE EXECUTIVE

Fitsocial Gym LLC

• 1 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for providing information on admissions, responding to inquiries, and conducting surveys while ensuring excellent customer service and communication skills.

Coordinate with food outlets to resolve issues, prepare reports, and assist with system troubleshooting while demonstrating strong communication and problem-solving skills.

Responsible for sales generation, customer service, and operational duties while maintaining store standards and achieving sales targets with a friendly demeanor.

• Abu Dhabi, Dubai, Ajman - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving concerns, and collaborating with team members while demonstrating problem-solving and organizational skills.

People looking for Customer Service Advisor Jobs in UAE also search for

Customer Service Advisor Jobs in Nearby Locations