Customer Service Administrator

Job Description

Responding promptly to customer inquiries and maintaining a positive, empathetic, and professional attitude toward customers at all times. Attracts potential customers by answering product and service questions.

Greeting customers upon arrival and providing outstanding service.

Providing introductory information to new customers and ensuring that customers are satisfied with products and services.

Letting customers or clients know about additional products or services and promoting club’s activities.

Determining the quickest, most effective ways to answer a customer’s questions or inquiries.

Following up with members and guests to check that they’re still satisfied with the services they avail.

Maintains customer records by updating customer history through service requests/complaints and notes.

Handling incoming customer inquiries and complaints via calls, mail, and WhatsApp live, determining the cause of the problem, selecting, and explaining the best solution to solve the problem within the quality guidelines.

Payment for all types of memberships, indoor & outdoor activities, events, rented facilities, retail, and handling large amounts of payment while preparing daily reports for the accounting department.

Excellent knowledge of computer software systems for purposes of data entry.

Qualifications

High school diploma or equivalent.

Bachelor's degree or equivalent.

Job Category

Sales and Customer Service

Advertiser

Dubai Women Establishment

Educational Level

Secondary School

Required Nationality

UAE Only

Monthly Salary

Unspecified

Schedule Time

Full time

Job Posting

10/04/2025

Unposting Date

10/05/2025