Customer Relationship Manager

CBD Accounting FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in Dubai. This role involves understanding client needs, providing tailored services, and developing new business opportunities. The ideal candidate will possess strong communication skills in both English and Chinese, and a background in market economics or financial management. You will be responsible for building and maintaining relationships with clients, ensuring smooth communication, and assisting in marketing efforts. If you are eager to make an impact in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• Strong communication skills in English and Chinese are essential.
• Experience in market economics or financial management is required.

Responsibilities

• Understand client requirements and provide suitable services.
• Develop new clients and achieve marketing and sales targets.

Skills

Business English communication

Chinese communication

Education

Background in market economics

Background in financial management

Job description

Responsibilities:

1. Fully understand client’s requirements, provide the right service and product, and make the deal successful.
2. Coordinate and organize relevant departments and agencies to provide customers with a full range of services.
3. Develop new clients, achieve marketing and sales targets.
4. Be fully familiar with the company’s products and business, and expand customer resources.
5. Respond to customer questions in a timely manner online, and assist customers in related business offline promptly.
6. Locate the key decision-makers in the client’s organization, establish and maintain good relationships, deeply understand client needs, obtain client feedback in a timely manner, and handle client complaints.
7. Effectively communicate between the company and clients to ensure the business runs smoothly. Assist marketing in obtaining business opportunities.

Qualifications:

1. Good business English/Chinese communication skills.
2. Background in market economics or financial management.