Customer Experience Executive Arabic Speaker

AVIS; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in the travel and tourism sector seeks a bilingual Customer Experience Executive to enhance customer satisfaction. The role involves handling inquiries, ensuring service quality, and collaborating with teams for issue resolution. Candidates with a Bachelor's degree and relevant UAE experience are preferred.

Qualifications

• Fluent in Arabic and English, both spoken and written.
• Experience in customer service with 2+ years preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Handle customer inquiries, feedback, and complaints across various channels.
• Ensure high levels of customer satisfaction and service quality.
• Coordinate with internal teams to resolve issues promptly.

Skills

Communication

Problem Solving

Education

Bachelor's degree

Job description

Customer Experience Executive Arabic Speaker

We are seeking a Customer Experience Executive who is fluent in Arabic and English, with experience in customer service, communication, and problem-solving skills.

Responsibilities:

1. Handle customer inquiries, feedback, and complaints across various channels.
2. Ensure high levels of customer satisfaction and service quality.
3. Coordinate with internal teams to resolve issues promptly.
4. Maintain accurate records of customer interactions.

Requirements:

• Fluent in Arabic and English (spoken & written).
• Bachelor's degree with 2+ years of customer service experience.
• Excellent communication and problem-solving skills.
• UAE experience preferred.

Company Industry:

• Travel
• Tourism

Department / Functional Area:

• Helpdesk
• Customer Service
• Telecalling

Keywords: Customer Experience Executive

Disclaimer: Naukrigulf.com is only a platform to connect jobseekers & employers. Applicants should independently verify the legitimacy of employers. We do NOT endorse requests for money and advise against sharing personal or bank details. For security tips, visit our Security Advice page. Report any fraud to [e-mail].