Customer Engineer AI ML Google Cloud Arabic

Google Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global technology company is seeking a Customer Engineer specializing in AI/ML to support clients and optimize Google Cloud solutions. Applicants should have a Bachelor's degree, fluency in Arabic, and 10 years' experience in cloud architecture. Responsibilities include advising on integration strategies and demonstrating Google Cloud capabilities. This position is based in Dubai with opportunities for innovative impact within an inclusive team environment.

Qualifications

• 10 years of experience in a customer-facing or support role related to cloud architecture.
• Experience delivering machine learning solutions and frameworks.
• Ability to work with technical stakeholders and present effectively.

Responsibilities

• Advise customers on AI accelerator integration into cloud strategies.
• Demonstrate Google Cloud features and model optimizations.
• Influence cloud strategies by advocating enterprise requirements.

Skills

Cloud native architecture

Machine Learning model development

Communication in Arabic

Education

Bachelor's degree or equivalent

Tools

PyTorch

TensorFlow

Jax

Ray

Job description

Customer Engineer, AI/ML, Google Cloud (Arabic)

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Riyadh Saudi Arabia; Dubai - United Arab Emirates; Kuwait City, Kuwait; Doha, Qatar.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Machine Learning model development and deployment.
• Experience with frameworks for deep learning (e.g., PyTorch, TensorFlow, Jax, Ray, etc.), AI accelerators (e.g., TPUs, GPUs), model architectures (e.g., encoders, decoders, transformers), and using machine learning APIs.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in Arabic fluently to support client relationship management in this region.

Preferred qualifications

• Master's degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience.
• Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks).
• Experience in architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in data and information management as it relates to big data trends and issues within businesses.
• Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will use your excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.

You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Be a trusted advisor to customers, helping them understand and incorporate AI accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Google Cloud AI optimized infrastructure.
• Demonstrate how Google Cloud is differentiated, highlighting the power of accelerators by working with customers on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and benchmarking.
• Build repeatable assets to enable other customers and internal teams.
• Influence Google Cloud strategy at the intersection of infrastructure and AI/ML by advocating for enterprise customer requirements.
• Be responsible for business and workload acceleration on AI Infrastructure products and solutions for Google Cloud Platform (GCP).

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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