Customer Coordinator

You Baby Studio; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Client Coordinator to enhance customer experiences in a vibrant studio environment. This role involves managing client communications, overseeing studio operations, and ensuring a welcoming atmosphere for every session. The ideal candidate will bring at least a year of customer service experience, strong organizational skills, and a tech-savvy approach to booking systems. Join a creative team that values your contributions and offers opportunities for career growth while providing essential benefits like visa and medical insurance. If you thrive in a fast-paced environment and enjoy working with people, this could be the perfect opportunity for you.

Benefits

Career Growth Opportunities

Creative Work Environment

Visa & Medical Insurance

Qualifications

• 1+ years of experience in customer service, preferably in hospitality or retail.
• Strong verbal and written communication skills in English.

Responsibilities

• Coordinate with clients to ensure smooth communication and service delivery.
• Manage studio readiness and appointment scheduling efficiently.

Skills

Customer Service Experience

Fluent in English

Detail-Oriented

Tech-Savvy

Highly Organized

Team Player

Tools

Booking Systems

Job description

Your Role & Responsibilities

• Client Coordination: Be the main contact for clients, ensuring seamless communication between them and our studio team.

• Studio Readiness: Oversee inventory, set up equipment, and prepare the studio to create the perfect atmosphere for every session.

• Appointment Management: Schedule and manage bookings efficiently to optimize the studio's workflow.

• Payment Handling: Process transactions, issue invoices, and ensure smooth payment operations.

• Customer Engagement: Provide proactive assistance, answer inquiries, and ensure clients feel welcomed and valued.

• Problem-Solving: Address and resolve any client concerns with professionalism and care.

• Photography Support: Assist photographers in managing client interactions during sessions.

Who We’re Looking For

• Experience in Customer Service: At least 1 year in a client-facing role, ideally in hospitality or retail.

• Fluent in English: Excellent verbal and written communication skills.

• Detail-Oriented: Strong typing skills and accuracy in administrative tasks.

• Tech-Savvy: Comfortable using booking systems and handling digital processes.

• Highly Organized: Ability to multitask and manage time efficiently.

• Team Player: Flexible with scheduling, including weekends and holidays.

What We Offer

• Career Growth: Opportunities to develop and grow in a dynamic, expanding company.

• Creative Work Environment: A supportive, team-oriented culture where your contributions matter.

• Visa & Medical Insurance: Provided by the company.