Customer Care Executive Job Opportunities annonced by Vasaneye

AE Jobs; Dubai; On-site; AED 78,120 - 111,600; Full time

Job summary

AE Jobs is seeking a Customer Care Executive to join their team in Dubai. This role is tailored for a service-oriented individual dedicated to patient care and customer satisfaction. Key responsibilities include managing patient communications and scheduling appointments. The ideal candidate will have previous customer service experience, excellent communication skills, and the ability to work under pressure. Fluency in English is required, with a preference for Filipino candidates who can join immediately.

Qualifications

• Previous experience in customer service, preferably in healthcare or hospital.
• Basic computer skills and knowledge of scheduling systems.
• Preference for Filipino candidates and immediate joiners preferred.

Responsibilities

• Handle patient inquiries via phone, email, and in-person.
• Manage scheduling and follow-ups.
• Coordinate with internal departments for smooth operations.

Skills

Excellent communication and interpersonal skills

Professional, empathetic, and patient-focused attitude

Ability to multitask and work under pressure

Fluency in English

Job description

Vasaneye is hiring a Customer Care Executive to join its team in the Dubai. This role is ideal for a friendly, professional, and service-oriented individual with a strong focus on patient care and customer satisfaction.

Job Title:

Customer Care Executive.

Job Overview:

The selected candidate will handle patient communications, manage appointments, and ensure a smooth and positive customer experience across all touchpoints.

Key Responsibilities:

• Handle patient inquiries via phone, email, and in-person
• Provide accurate information about services and appointments
• Manage scheduling and follow-ups
• Address patient concerns and ensure satisfaction
• Coordinate with internal departments for smooth operations
• Maintain patient interaction records and feedback
• Support front desk operations when required.

Requirements:

• Previous experience in customer service (healthcare/hospital preferred)
• Excellent communication and interpersonal skills
• Professional, empathetic, and patient-focused attitude
• Ability to multitask and work under pressure
• Basic computer skills and scheduling system knowledge
• Fluency in English (additional languages are an advantage)
• Preference for Filipino candidates
• Immediate joiners preferred.

Location:

Dubai.