Customer Care Executive

ZAPEGG TAX CONSULTANT; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading tax consultancy in Dubai is seeking a customer support professional with strong interpersonal skills and a customer-first mindset. The ideal candidate will have experience in client relations and excellent communication abilities, particularly in English. Familiarity with CRM systems is advantageous.

Qualifications

• Proven experience in customer service or front office roles.
• Excellent spoken and written communication skills in English.
• Familiarity with CRM systems and basic office software.

Skills

Customer service

Client relations

Communication skills

Tools

CRM systems

MS Office Suite

Job description

To succeed in this role, you should have a customer-first mindset, strong interpersonal skills, and a good understanding of business communication.

Prior experience in a customer support or front-desk role is a plus, especially in finance, tax, or consulting firms.

Qualifications & Skills:

1. Proven experience in customer service, client relations, or front office roles.
2. Excellent spoken and written communication skills in English (Arabic is a plus).
3. Familiarity with CRM systems and basic office software (e.g., MS Office Suite).

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