CRM Solution Architect

micro1; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in Sharjah is seeking a CRM Solution Architect to design and implement innovative on-premise CRM solutions for the Sharjah Digital Department. This role requires over 7 years of software development experience with expertise in Microsoft Dynamics CRM. The ideal candidate should possess strong technical leadership skills and be proficient in asynchronous communication. Join to help shape the future of public digital services in a collaborative environment.

Qualifications

• 7+ years of software development experience, with 3+ years as a Solution Architect specializing in on-premise Dynamics CRM.
• Strong knowledge of .NET, C#, Windows Server, and IIS in on-premise contexts.
• Exceptional written communication skills, thriving in asynchronous team cultures.

Responsibilities

• Design and implement on-premise Microsoft Dynamics CRM solutions.
• Provide technical leadership and mentorship across the solution development lifecycle.
• Collaborate with business analysts, developers, and project managers.

Skills

Designing CRM solutions

Technical leadership

Microsoft Dynamics CRM

.NET

Asynchronous communication

Education

Bachelor’s or Master’s degree in Computer Science

Tools

Microsoft Dynamics 365

SQL Server

Job description

Join our Customer's team at the forefront of Sharjah's digital transformation as an CRM Solution Architect. You will drive innovative on-premise CRM solutions for Sharjah Digital Department, enabling unified, efficient, and secure digital services across the emirate. This is a unique opportunity for Arabic-speaking professionals to shape the future of public digital services in a collaborative, async-focused environment where written communication is highly valued.

Key Responsibilities

• Design, architect, and implement robust on-premise Microsoft Dynamics CRM solutions aligned with organizational objectives.
• Provide technical leadership and mentorship across the solution development lifecycle, ensuring adherence to best practices in on-premise environments.
• Collaborate with business analysts, developers, and project managers to define and deliver comprehensive CRM solutions.
• Create and maintain architectural documentation, blueprints, and technical specifications for on-premise deployments.
• Lead code reviews, enforce architectural standards, and ensure scalability, maintainability, and security for CRM systems.
• Evaluate and implement tools, processes, and integrations to optimize CRM performance and quality in an on-premise infrastructure.
• Guide and support teams in CRM upgrades, migrations, and integration projects, fostering knowledge sharing and technical growth.

Required Skills and Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 7+ years of software development experience, with 3+ years as a Solution Architect specializing in on-premise Dynamics CRM.
• Expertise in designing and developing on-premise Microsoft Dynamics CRM (including Dynamics 365 and earlier versions).
• Strong knowledge of .NET, C#, Windows Server, IIS, and SQL Server in on-premise contexts.
• Deep understanding of enterprise integration patterns, API design, and microservices for on-premise solutions.
• Exceptional written communication skills, thriving in asynchronous team cultures.
• Demonstrated leadership, stakeholder engagement, and strategic technology planning abilities.

Preferred Qualifications

• Microsoft Dynamics CRM certification or relevant technical certifications.
• Familiarity with agile and DevOps methodologies tailored for on-premise infrastructures.
• Previous experience mentoring teams or leading large-scale transformation projects.