Crew Member - Five Guys - Al Jada Sharjah

Shamal Holding; Sharjah; On-site; AED 32,000 - 42,000; Full time

Job summary

Shamal Holding’s Five Guys is hiring a Crew Member for the Al Jada, Sharjah branch. You will deliver an exceptional customer experience across grill, fries, hospitality, expo, cashier, and prep stations, with on‑the‑job training.

Applicants should have a high school diploma and 1 year of service crew experience; candidates will join a brand that emphasizes cleanliness, safety, teamwork and punctuality, with opportunities to grow through Five Guys University programs.

Qualifications

• Minimum of 1 year experience as a service crew or on a similar role.
• Excellent customer service is required.

Responsibilities

• Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries and refer difficult customer queries to Managers.
• Adhere to brand standards at all times and keeping up to date with Five Guys University courses.
• Be aware of the goals and targets of the restaurant and actively input efforts to achieve these.
• Maintain operational and kitchen areas to exceed customer cleanliness and comfort including restocking of workstations, upkeep of restroom and terrace areas, and any other daily cleaning tasks as assigned by the Line Manager.
• Follow basic essentials - uniforms, grooming and punctuality and strictly follow all food safety, sanitation and hygiene requirements and practices.
• Use the company cash register accurately and maintains proper control of company assets.
• Works as a team member to support other restaurant employees with their duties.
• Carry out any other reasonable task as assigned by the management

Education

High School Diploma or equivalent

Job description

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. This role falls under ourFive Guysumbrella. As our Five Guys team continues to grow, we’re in search of aCrew Member for ourAl Jada, Sharjah branch. In this role you will deliver an exceptional customer experience every time. Crew Members will be trained in different positions in the restaurant. Some of these areas may include Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.

• Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries and refer difficult customer queries to Managers.
• Adhere to brand standards at all times and keeping up to date with Five Guys University courses.
• Be aware of the goals and targets of the restaurant and actively input efforts to achieve these.
• Maintain operational and kitchen areas to exceed customer cleanliness and comfort including restocking of workstations, upkeep of restroom and terrace areas, and any other daily cleaning tasks as assigned by the Line Manager.
• Follow basic essentials - uniforms, grooming and punctuality and strictly follow all food safety, sanitation and hygiene requirements and practices.
• Use the company cash register accurately and maintains proper control of company assets.
• Works as a team member to support other restaurant employees with their duties.
• Carry out any other reasonable task as assigned by the management

Preferred Educational Qualifications And Professional Certifications

• High School Diploma or equivalent.

Experience

• Minimum of 1 year experience as a service crew or on a similar role, excellent customer service

For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/ Note:Due to a high influx of profiles, only shortlisted candidates will be contacted