Crew Member - Al Jada Sharjah

Shamal Holding; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified investment firm seeks a Crew Member for their Al Jada, Sharjah branch to deliver exceptional customer experiences. The ideal candidate will have at least one year of experience in customer service, a High School Diploma, and must be committed to upholding brand standards. This role involves teamwork and maintaining cleanliness in the restaurant.

Qualifications

• Minimum of 1 year experience as a service crew or similar role with excellent customer service.

Responsibilities

• Ensure delivery of the highest level of customer service.
• Adhere to brand standards.
• Maintain cleanliness and comfort in operational areas.
• Support other restaurant employees.
• Maintain control of company assets.

Skills

Customer service

Teamwork

Punctuality

Education

High School Diploma or equivalent

Job description

Overview

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role falls under our Five Guys umbrella. As our Five Guys team grows, we’re in search of a Crew Member for our Al Jada, Sharjah branch. In this role you will deliver an exceptional customer experience every time. Crew Members will be trained in different positions in the restaurant. Some of these areas may include Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.

Responsibilities

• Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries and refer difficult customer queries to Managers.
• Adhere to brand standards at all times and keeping up to date with Five Guys University courses.
• Be aware of the goals and targets of the restaurant and actively input efforts to achieve these.
• Maintain operational and kitchen areas to exceed customer cleanliness and comfort including restocking of workstations, upkeep of restroom and terrace areas, and any other daily cleaning tasks as assigned by the Line Manager.
• Follow basic essentials - uniforms, grooming and punctuality and strictly follow all food safety, sanitation and hygiene requirements and practices.
• Use the company cash register accurately and maintain proper control of company assets.
• Work as a team member to support other restaurant employees with their duties.
• Carry out any other reasonable task as assigned by the management.

Qualifications

• Educational Qualifications and Certifications
• High School Diploma or equivalent.

Experience

• Minimum of 1 year experience as a service crew or in a similar role, with excellent customer service.

Note

Note: Due to a high influx of profiles, only shortlisted candidates will be contacted.