Credit Controller - Collections Specialist

EMT; Dubai; On-site; AED 89,000 - 156,000; Full time

Benefits offered by this job

All UAE labor law benefits

Health and wellness benefits

Growth and development opportunities

Supportive and collaborative work env

Job summary

EMT in Dubai is seeking a diligent Credit Controller / Collections Specialist to manage receivables, ensure timely payments and minimize bad debt exposure. You will maintain healthy cash flow and collaborate with sales and customer service to resolve billing issues.

The role requires strong communication and negotiation skills, high accuracy, and experience with ERP/Accounting software. UAE labor law benefits included.

Qualifications

• Proven experience in credit control, collections, or accounts receivable.
• Strong knowledge of accounting principles and regulations.
• Excellent communication, negotiation and interpersonal skills.

Responsibilities

• Monitor customer accounts to identify overdue balances and initiate collection activities.
• Contact clients via phone, email and written correspondence to follow up on outstanding invoices.
• Negotiate payment plans and resolve disputes in a professional manner.
• Reconcile accounts and allocate incoming payments accurately in the accounting system.
• Maintain accurate records of all communications related to collections.

Skills

Credit control

Collections

Accounts receivable

Communication

Negotiation

Attention to detail

Education

Bachelor's degree in Finance or Accounting

Tools

Excel

SAP

NetSuite

Oracle

Job description

Position Summary:

We are seeking a diligent and detail-oriented Credit Controller / Collections Specialist to manage and oversee the company s receivables. The role involves ensuring timely payments from clients minimizing bad debt exposure and maintaining healthy cash flow. This position plays a critical part in the financial stability of the business and requires strong communication and negotiation skills.

Key Responsibilities:

• Monitor customer accounts to identify overdue balances and initiate collection activities.




• Contact clients via phone email and written correspondence to follow up on outstanding invoices.




• Negotiate payment plans and resolve disputes in a professional and customer-focused manner.




• Reconcile accounts and allocate incoming payments accurately in the accounting system.




• Maintain accurate records of all communications and transactions related to collections.




• Collaborate with the sales and customer service teams to address billing issues or disputes.




• Assess the creditworthiness of new and existing customers and set appropriate credit limits.




• Prepare and issue monthly statements and aging reports.




• Escalate high-risk accounts or legal matters as needed.




• Assist in month-end closing activities related to receivables and cash flow forecasting.

Required Qualifications & Skills:

• Proven experience in credit control collections or accounts receivable.




• Strong understanding of accounting principles and financial regulations.




• Excellent communication negotiation and interpersonal skills.




• High level of accuracy and attention to detail.




• Ability to manage multiple accounts and prioritize tasks effectively.




• Proficiency in Microsoft Excel and accounting/ERP software (e.g. ZOHO Books SAP Oracle QuickBooks or NetSuite).

Preferred Qualifications:

• Degree or diploma in Finance Accounting or a related field.




• Familiarity with legal collection processes and credit risk assessment.




• Arabic speaking is a plus

What We Offer:

• All benefits mandated as per the UAE Labor Law




• Health and wellness benefits




• Opportunities for growth and development




• A supportive and collaborative work environment