Credit Controller and Accounts Receivable Accountant - UAE National

CIME Cigna Insurance Middle East; Dubai; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Credit Control Specialist to manage and mitigate credit risks while enhancing cash flow. This role involves developing strong relationships with clients, ensuring adherence to credit policies, and leading discussions with partners and banks. The ideal candidate will possess a Bachelor's degree in accounting or finance, along with over 5 years of relevant experience in the UAE insurance sector. Join a forward-thinking company that values your contributions and supports your professional growth in a collaborative environment.

Qualifications

• 5+ years of experience in the insurance industry in UAE.
• Strong experience in credit control and processes.

Responsibilities

• Manage and mitigate credit risk while ensuring adherence to credit policy.
• Develop relationships to aid collections and improve cash flow.
• Handle disputed accounts and negotiate payment terms.

Skills

Credit Control

Interpersonal Skills

Communication Skills

MS Office (Excel)

Debt Collection

Education

Bachelor's Degree in Accounting

Bachelor's Degree in Finance

Tools

In-house Software

Job description

Summary of Role:

Review regular outstanding receivables and collect all debts as per agreed credit terms. The candidate must also contribute to the team's overall success to achieve company goals.

Responsibilities:

1. Manage and mitigate credit risk.
2. Drive efforts to reduce debt aging for improved cash flow and BDP risks.
3. Develop and maintain relationships within client organizations to aid collections and receipt forecasting accuracy.
4. Uphold the highest level of data protection and confidentiality towards all stakeholders.
5. Resolve queries internally and externally regarding expected timing for better cash flow.
6. Ensure adherence to credit policy and maintain a robust legal process as per regional laws.
7. Reconcile SOAs regularly and ensure timely allocation of receipts.
8. Take timely actions on SOAs and receipts when requested.
9. Increase frequency of SOAs and establish a culture of strong follow-up to aid collections.
10. Implement procedures for overdue payments to collect balances.
11. Handle disputed accounts, liaise with Client Managers, and negotiate to align payments with terms.
12. Lead discussions with Partners, Client Managers, and Banks to ensure smooth progress.
13. Maintain leadership in system integration and migration as required.
14. Establish and review credit limits for existing customers.
15. Liaise with the wider finance team, providing required information for statutory and internal audits.
16. Submit monthly receivables aging reports to the Finance Operation Lead.
17. Support additional and ad hoc reports as required by management.
18. Review control and reconciliation of receivables to the Balance Sheet monthly.
19. Review bank reconciliations and ensure accurate allocation of payments to avoid disputes.
20. Thoroughly understand in-house software to enhance daily tasks.
21. Complete all mandatory internal educational courses timely.
22. Understand AML & Compliance processes thoroughly to avoid risks.
23. Follow office culture standards to prevent escalations and participate in office engagements.
24. Be prepared to accept additional responsibilities as needed or when team members are away.

Requirements:

• Bachelor's degree in accounting, finance, or a related field.
• 5+ years of experience in the insurance industry in UAE.
• Strong experience in credit control and processes.
• Excellent interpersonal and communication skills.
• Proficiency in MS Office, especially Excel.
• This role is for a UAE National candidate.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for better health at every life stage. We guide customers through the healthcare system, empowering them with information to make the best health choices. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy), or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship, or any other characteristic protected by applicable laws.

If you require reasonable accommodation during the application process, please email us for support. Do not email for application updates or to submit resumes, as responses will not be provided.