Credit Controller

Job Overview

The Credit Controller is responsible for managing accounts receivable, revenue recognition, and related accounting activities. The ideal candidate will have a strong understanding of accounting principles, excellent analytical skills, and the ability to work in a fast-paced environment. This position plays a key role in ensuring timely and accurate financial reporting and contributes to the financial health of the organization by managing receivables and ensuring revenue integrity.

Key Responsibilities

1. Customer Aging Analysis:
   
   • Report the AR Aging in the format required by management on the closing day.
   • Report Risks & Opportunities remarks on the aging.
   • Perform regular analysis of accounts receivable aging to identify overdue accounts and potential collection issues.
   • Calculate and post ECL.
2. Conduct collection calls and send emails to customers with overdue balances:
   
   • Prepare documented follow up schedule with actions and implement the same.
3. Customer Credit Check:
   
   • Assess and evaluate the creditworthiness of new and existing customers.
   • Establish credit limits and monitor credit exposure.
   • Assist in developing/updating credit policies, customer onboarding procedures.
4. Customer Dispute Resolution:
   
   • Investigate and resolve customer disputes related to billing and payment issues.
   • Coordinate with sales and customer service teams to address and resolve discrepancies.
   • Maintain a Dispute Tracker with clear action points.
5. Customer Invoice Generation (wherever manual invoice required):
   
   • Generate and distribute invoices to customers in a timely manner.
   • Ensure accuracy and completeness of all invoices.
   • Ensure VAT compliance at all times.
   • Ensure accounting policies are complied with at all times with respect to revenue recognition.
6. Customer Refund Payment Processing:
   
   • Process and issue refunds to customers as required.
   • Maintain accurate records of all refund transactions.
7. Customer/Revenue Reconciliation:
   
   • Reconcile customer accounts and revenue transactions to ensure accuracy.
   • Identify and resolve any discrepancies in a timely manner.
   • Prepare and report consignment stock vs sales reporting.
   • Reconcile deferred revenue GL wherever applicable.
8. Revenue/Customer Reporting Pack:
   
   • Prepare and present detailed revenue and customer reports for management.
   • Provide insights and analysis on revenue trends and customer behaviour.
9. Cash Application:
   
   • Apply cash receipts to customer accounts accurately and promptly.
   • Reconcile cash receipts to bank deposits and resolve any discrepancies.
   • Prepare weekly/monthly collection report by dimensions (profit centres, payment methods, etc.).

Requirements

• Bachelor's degree in accounting, finance, or a related field.
• At least 3-5 years of prior experience in credit control, accounts receivable, and revenue accounting preferred.
• Strong knowledge of accounting principles and practices.
• Proficiency in Microsoft Dynamics 365 ERP is preferred.
• Advanced proficiency in Microsoft Excel is required.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a high degree of accuracy.

Benefits

• Pet friendly workplace.
• Life and medical insurance.
• Employee discount.
• Career growth opportunities.
• Dynamic environment.