credit controller

Confidential; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading distribution and logistics company in Dubai is seeking a Credit Controller to manage credit and collections. The ideal candidate will have experience in credit control, strong analytical skills, and proficiency in accounting software. Responsibilities include monitoring customer accounts, conducting credit assessments, and collaborating with sales teams to resolve issues. This role emphasizes cash flow management and requires effective communication with clients.

Qualifications

• Proven experience in credit control or accounts receivable management.
• Fluency in English; additional languages are an advantage.
• Commitment to continuous improvement and professional development.

Responsibilities

• Monitor and manage customer accounts to ensure timely payments
• Conduct credit assessments for customers to determine creditworthiness
• Develop effective credit control policies to enhance cash flow
• Communicate with customers about outstanding invoices
• Collaborate with the sales team to resolve account issues
• Prepare reports on account status and collection efforts

Skills

Credit management principles

Accounting software proficiency

Analytical skills

Negotiation skills

Attention to detail

Customer service orientation

Job description

The Credit Controller plays a crucial role in managing the credit and collections process for our organization within the distribution, supply chain, and logistics industry. This position is essential for ensuring that the company maintains healthy cash flow and minimizes financial risks associated with customer credit. The ideal candidate will have a strong understanding of credit management principles and the ability to communicate effectively with clients and internal teams.

Responsibilities

1. Monitor and manage customer accounts to ensure timely payments and minimize overdue accounts.
2. Conduct credit assessments and evaluations for new and existing customers to determine creditworthiness.
3. Develop and implement effective credit control policies and procedures to enhance cash flow.
4. Communicate with customers regarding outstanding invoices and payment terms, ensuring clarity and understanding.
5. Collaborate with the sales team to resolve any disputes or issues related to customer accounts.
6. Prepare regular reports on account status, outstanding debts, and collection efforts for management review.
7. Maintain accurate records of all communications and transactions with customers.
8. Assist in the development of strategies to improve the overall efficiency of the credit control process.
9. Participate in training and development programs to enhance skills and knowledge in credit management.
10. Stay updated on industry trends and regulatory changes affecting credit control practices.

Preferred Candidate

1. Proven experience in credit control or accounts receivable management.
2. Strong analytical skills with attention to detail.
3. Excellent communication and interpersonal skills.
4. Ability to work independently and as part of a team.
5. Proficiency in accounting software and Microsoft Office Suite.
6. Strong organizational skills with the ability to manage multiple tasks effectively.
7. Ability to handle difficult conversations with professionalism and tact.
8. Knowledge of the distribution and logistics industry is a plus.
9. Fluency in English; additional languages are an advantage.
10. Commitment to continuous improvement and professional development.

Skills

• Strong knowledge of credit management principles and practices.
• Proficiency in accounting software and financial reporting tools.
• Excellent negotiation and conflict resolution skills.
• Ability to analyze financial data and assess credit risk.
• Strong attention to detail and accuracy in record-keeping.
• Effective time management and organizational skills.
• Ability to work under pressure and meet deadlines.
• Strong customer service orientation.