Credit Control Executive (Temporary Role)

ITP Media Group; Dubai Emirate; On-site; AED 134,000 - 179,000; Full time

Job summary

ITP Media Group in Dubai is seeking a Credit Control Executive on a six-month temporary contract to manage outstanding customer accounts, ensure timely collections, and maintain accurate financial records.

The ideal candidate will be highly organized, detail-oriented, commercially aware, and adept at communicating with internal and external stakeholders to support the Finance team.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong analytical skills and excellent attention to detail.
• Good commercial/business acumen with proactive problem-solving.
• Confident communication with a range of stakeholders.
• Excellent organization and time-management with a demanding workload.
• Strong knowledge of Microsoft Excel and Word.

Responsibilities

• Manage the collection of outstanding debtor accounts.
• Conduct collection activities via phone, email and other forms of correspondence.
• Perform cash allocation and account reconciliations.
• Issue customer statements, invoices and credit notes as required.
• Ensure all transactions are recorded accurately and documented.
• Set and monitor customer credit limits.
• Identify accounts needing follow-up and take action.
• Maintain filing and documentation systems.
• Respond to internal and external queries related to customers and accounts.
• Liaise with Customer Service and Finance to resolve balances.
• Ensure client contact and account details are up to date.
• Escalate non-payment concerns to stakeholders and take action.
• Support the Financial Controller in achieving department and group objectives.

Skills

Credit control

Accounts receivable

Analytical skills

Attention to detail

Communication skills

Organization & time-management

Problem-solving

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

Job description

About ITP Media Group

ITP Media Group is one of the largest media companies in the Middle East, with a global portfolio of more than 80 brands across digital, print, events, awards, video, and social platforms.

About the Role

We are looking for a Credit Control Executive to join our Finance team on a six-month temporary contract. The role will be responsible for managing outstanding customer accounts, ensuring timely collections, maintaining accurate financial records, and supporting the Finance function in achieving its objectives.

The ideal candidate will be highly organized, detail-oriented, commercially aware, and confident in communicating with both internal and external stakeholders.

Key Responsibilities

• Manage the efficient and timely collection of outstanding debtor accounts.

• Conduct collection activities through telephone, email, and other forms of correspondence.

• Perform cash allocation and account reconciliations.

• Issue customer statements, invoices, and credit notes as required.

• Ensure all transactions are accurately recorded and properly documented.

• Set and monitor customer credit limits.

• Identify accounts requiring special attention and take appropriate follow-up action.

• Maintain an accurate and organized filing and documentation system.

• Respond to and manage internal and external customer and finance-related queries.

• Liaise with relevant departments, including Customer Service and Finance, to resolve customer queries and outstanding balances.

• Ensure all client contact and account details are accurate and kept up to date.

• Escalate concerns regarding non-payment to the relevant stakeholders and take appropriate action.

• Support the Financial Controller in achieving departmental and wider Group objectives.

Requirements

• Previous experience in Credit Control, Accounts Receivable, or a similar finance role.

• Strong analytical skills and excellent attention to detail.

• Good commercial and business acumen with a proactive approach to problem-solving.

• Confident communication skills and the ability to deal effectively with a range of stakeholders.

• Excellent organization and time-management skills, with the ability to prioritize a demanding workload.

• Strong knowledge of Microsoft Excel and Word.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Strong interpersonal and communication skills.

Why Join ITP?

At ITP Media Group, you’ll be part of a dynamic, fast-paced environment where creativity, collaboration, and excellence are at the heart of what we do. You’ll have the opportunity to work alongside talented teams across some of the region’s leading media brands and contribute to a business that continues to grow and evolve.