Counter Sales Associate

Azadea; Ajman; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a customer-focused individual to join their team. This role involves greeting and serving customers, maintaining hygiene standards, and ensuring smooth operations. The ideal candidate will have a high school degree and some experience in customer service, along with strong communication skills in English. Join a vibrant team where your contributions will enhance customer satisfaction and operational efficiency. This is an excellent opportunity to grow in a dynamic environment that values teamwork and adaptability.

Qualifications

• 0 - 1 year of experience in customer service.
• Fluency in English is essential for this role.

Responsibilities

• Greet and serve walk-in customers with high-level service.
• Maintain hygiene practices and ensure a clean environment.

Skills

Fluency in English

Analytical Thinking

Attention to Details

Change and Adaptability

Cultural Awareness

Customer Focus

Planning and Organizing

Teamwork

Education

High School Degree

Bachelor of Business Administration (Management)

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

1. Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures.
2. Take part in the opening and closing duties in compliance with the norms and internal procedures.
3. Maintain and report all records such as the daily training, taste panels, and wastage forms, and report any complaints or operation issues to the Manager.
4. Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book.
5. Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager.
6. Ensure a clean environment by implementing hygiene practices such as the Clean as you go policy and sanitation of the counter display.
7. Process the orders received from Waiters and set them according to serving standards, then ensure they are presented to customers within the serving timeframe.
8. Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge, and replenish regularly while maintaining hygiene and presentation standards.
9. Receive and prepare take away orders, making sure they are wrapped according to standards and take special orders from customers.
10. Receive and handle cash payments including exchange and money transactions while following the set policies.

Desired Candidate Profile

1. High School Degree
2. 0 - 1 year of experience in customer service
3. Fluency in English
4. Analytical Thinking: level 1
5. Attention to details: level 2
6. Change and Adaptability: level 1
7. Cultural Awareness: level 1
8. Customer Focus: level 1
9. Planning and Organizing: level 2
10. Teamwork: level 2