Corporate Sales Manager

Hilton Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Sales Manager to analyze market trends and grow customer accounts. You will be responsible for developing creative marketing strategies, managing the sales team, and ensuring excellent customer service in a high-pressure environment. Ideal candidates will have a degree, strong sales experience, and deep knowledge of the hospitality sector.

Qualifications

• Experience in a sales role with a proven track record of closing sales.
• Ability to respond flexibly to various work situations.
• Knowledge of local market and hospitality.

Responsibilities

• Analyse market trends and identify business leads.
• Develop customer accounts to drive business.
• Negotiate rates with corporate clients.

Skills

Positive attitude

Good communication skills

Commitment to customer service

Ability to work under pressure

Sales experience

Education

Degree-level qualification in a relevant field

Job description

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analyse local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend sales events, as required
• Produce accurate and timely reports for the Sales Director and senior management, including appointments, calls made, and business leads
• Answer customer queries promptly and professionally
• Manage staff performance in line with company policies and procedures
• Recruit, manage, train, and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Flexibility to respond to various work situations
• Ability to work under pressure and on own initiative
• Experience in a sales role with a proven track record of closing sales

It would be advantageous if you also demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Knowledge of hospitality
• Passion for sales and achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, offering a range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. With nearly a century of service, Hilton provides exceptional guest experiences worldwide. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable experiences every day. Our Team Members are at the heart of this mission!