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Corporate Ambassador - Arabic Speaker

Talent Higher

Dubai

On-site

AED 60,000 - 90,000

Full time

28 days ago

Job summary

Join a leading business setup consultancy as a Corporate Ambassador in Dubai, focused on delivering top-tier customer service. As a fluent Arabic speaker, you'll assist clients through their queries and resolve issues, ensuring a satisfying experience. This full-time role emphasizes effective communication and problem-solving skills to meet client expectations.

Qualifications

  • Fluency in Arabic is a must.
  • Excellent communication skills with clients.
  • Strong problem-solving capabilities.

Responsibilities

  • Assist and guide clients in transactions.
  • Take ownership of client requests until closure.
  • Manage client escalations effectively.

Skills

Communication
Problem-Solving
Client-Oriented

Job description

3 days ago Be among the first 25 applicants

Are you a fluent Arabic speaker with exceptional communication skills and a passion for delivering top-tier customer service?

Join our client, a Leading Business Setup Consultancy, as a Corporate Ambassador .

We are looking for a dedicated professional to assist and guide our prospects, applicants, channel partners, and clients through their queries, concerns, and transactions.

Key Responsibilities :

  • Client Assistance : Assist and guide clients in resolving their questions and transactions, ensuring a seamless and positive experience.
  • Client Understanding : Actively listen to and understand clients' requests and concerns to provide personalized support.
  • Request Ownership : Take full ownership of client requests until closure, coordinating both internally and externally to achieve satisfactory outcomes.
  • Issue Resolution : Address, guide, and resolve client requests according to set standards or better, ensuring client satisfaction.
  • Escalation Management : Manage client escalations effectively, ensuring satisfactory resolutions within company policies and procedures.
  • Team Collaboration : Perform other tasks as directed by the line manager or team leader, contributing to team success.

Key Qualifications :

  • Language Proficiency : Fluency in Arabic is a must.
  • Communication Skills : Excellent communication skills with clients, colleagues, and other stakeholders.
  • Problem-Solving : Strong problem-solving capabilities with a focus on delivering results.
  • Client-Oriented : A result-oriented approach with a commitment to meeting client needs and expectations.

If you meet the above criteria, we would love to hear from you.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Customer Service, Administrative, and General Business

Business Consulting and Services, Financial Services, and Legal Services

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