Coordinator Vendor

Delivery Hero; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Coordinator Vendor to oversee daily operations of local shops. This role involves ensuring quality control, managing inventory, and providing administrative support to vendors. The ideal candidate will possess strong analytical and communication skills, with a commitment to achieving operational KPIs while delivering excellent customer service. Join a fast-growing team in a dynamic environment and contribute to the success of local shops on a pioneering delivery platform, ensuring a seamless experience for both vendors and customers alike.

Qualifications

• Minimum 2 years of experience in a similar role required.
• Strong analytical and communication skills are essential.

Responsibilities

• Manage daily operations and guide local shop partners for success.
• Ensure quality control checks and maintain vendor satisfaction.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Team Player

Education

Bachelor’s degree

Tools

Excel

Job description

About the opportunity

The Coordinator Vendor will be responsible for handling daily operations of the Local shops and guiding Local shops partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our Local shops partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.

What's On Our Plate

1. Generate, read and analyze data in order to achieve Operational KPIs.
2. Keep a customer & vendor focused approach while making operational decisions to maintain a holistic view.
3. Manage inventory and assortment parity to minimize out-of-stock in order to ensure customer satisfaction.
4. Provide administrative assistance to vendors; address vendor issues.
5. Ensure promotions are implemented on a timely basis to avoid compromising potential revenue.
6. Help vendors familiarize with internal tools and technology for optimized order processing.
7. Ensure quality of the vendor's assortment is maintained at 100% accuracy and attention to detail is practiced.
8. Improve vendor delay by working closely with partners to identify and solve key issues.

What Did We Order?

• Bachelor’s degree.
• Minimum 2 years of experience in a similar role.
• Good analytical skills.
• Excellent verbal and written communication skills.
• Committed to own performance and development.
• Effective organizational skills.
• Intermediate skills in Excel.
• Ability to work as part of a fast-growing team and be a team player.
• English and Hindi is a must; Arabic is an advantage.

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide and are headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.