Coordinator, Transportation

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious luxury hospitality company in Dubai seeks a Coordinator, Transportation for Atlantis Dubai. In this role, you will manage transportation operations for guests and leadership, ensuring service standards are met while prioritizing VIP guests. Applicants should have at least one year of hospitality experience, excellent customer service skills, and ideally knowledge of the OPERA system. The position offers a competitive, tax-free salary and extensive benefits including health insurance and development opportunities.

Benefits

Food and beverage privileges

Discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive programme

Wellness initiatives

Qualifications

• At least one year of hospitality experience is required.
• Must be service-focused and well-groomed.
• Ability to stay calm and organized under pressure.

Responsibilities

• Coordinate daily transportation operations efficiently.
• Manage transfer details and communicate with drivers.
• Prioritize VIP and suite guests for seamless experience.

Skills

Hospitality experience

Customer service skills

Ability to communicate in English

Detail-oriented

Education

Related college-level education

Tools

OPERA system

Job description

Coordinator, Transportation (18426)

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world‑class Atlantis, The Palm and the ultra‑luxury Atlantis The Royal. Together, they represent world‑class service, bold innovation, and unforgettable experiences brought to life.

With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back‑of‑house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.

About the Role

You will coordinate daily transportation operations to ensure all guest and senior leadership limousine requests are handled efficiently and accurately. This includes managing transfer details, communicating clearly with drivers, meeting service standards, and maintaining consistent vehicle rotation and condition. You will prioritize VIP and suite guests, support overflow needs with external providers, and work closely with Bell Services to deliver a seamless guest experience. Accurate documentation, effective handovers, adherence to resort standards, and professional presentation are essential.

About You

You have at least one year of hospitality experience and a related college‑level education. You are service‑focused, well‑groomed, and able to stay calm and organized under pressure. You communicate well in English, work effectively in a team, and ideally have knowledge of the OPERA system. Flexible, detail‑oriented, and committed to guest satisfaction, you bring a positive attitude and strong customer service skills to the role.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.