Coordinator Sales - UAE National

Delivery Hero Austria; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in food delivery is looking for a Sales Coordinator based in Dubai. The successful candidate will manage partner relationships, coordinate communications between departments, and ensure accurate documentation. This role requires a Bachelor's degree and strong interpersonal skills. If you are detail-oriented, a strong communicator, and possess a UAE Family Book, we encourage you to apply.

Qualifications

• Bachelor’s Degree in relevant field is required.
• MS Office and Excel certification must be valid.
• Must have a UAE Family Book.

Responsibilities

• Coordinate with departments for sales matters and respond to partner queries.
• Manage quality accounts and maintain good restaurant partner relationships.
• Prepare periodic contract delivery and pick up reports.

Skills

Presentation

Interpersonal

Communication

Customer Service

Problem Solving

Negotiation

Education

Bachelor’s Degree in relevant field

MS Office, Excel Certification

Tools

CRM

Job description

Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)

• Act as a first point of contact and respond quickly for partner restaurant queries or complaints, calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives
• Upload and update restaurant information online and in a timely manner
• Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor / partner side
• Update and monitor the closed restaurants
• Collection and documentation of restaurant contracts and amendments, filling of restaurant contracts, and other sales related data
• Prepare contract delivery and pick up report on periodic basis
• Manage quality account of the restaurant, ensuring continuous partner relationships and resolve operations issues between partner restaurants, users / partner restaurants and users
• Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers and train restaurant / call center personnel on how to use transmission system (GPRS, Pigeon software)

Maintain accurate records of all sales and prospecting activities including :

• Follow-up activities
• Transmission methods reports
• Contract delivery and pickup report : Acknowledgment of the contract receiving and delivering for new restaurant

Qualifications

• Bachelor’s Degree in relevant field
• MS Office, Excel Certification
• Must have a UAE Family Book.
• Knowledge of CRM
• Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem Solving and Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Ability to build good relationships with client

Sales Coordinator Uae National • Dubai, AE