Coordinator Sales

Delivery Hero; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Join a dynamic team at a leading local delivery platform where you'll play a crucial role in ensuring seamless communication between partner restaurants and the company. This exciting position involves coordinating sales activities, managing client relationships, and resolving operational issues. You will be responsible for updating restaurant information, preparing reports, and ensuring a high level of customer service. If you thrive in a fast-paced environment and enjoy building relationships, this opportunity is perfect for you. Be part of a global company that values innovation and teamwork, and make a significant impact in the food delivery industry.

Qualifications

• Bachelor's degree required; proficiency in MS Office and CRM systems.
• Strong communication, negotiation, and problem-solving skills are essential.

Responsibilities

• Coordinate with departments for sales-related matters and respond to partner queries.
• Maintain records of sales activities and prepare reports for partner restaurants.

Skills

Presentation Skills

Interpersonal Skills

Communication Skills

Customer Service

Problem Solving

Negotiation Skills

Education

Bachelor's Degree in relevant field

Tools

MS Office

Excel Certification

CRM Knowledge

Job description

Location: Dubai, UAE

• Job Type: Full-time
• Job Category: Sales & Business Development
• Brand: talabat
• Remote working: On-Site

About the opportunity

• Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)
• Act as a first point of contact and respond quickly for partner restaurant queries or complaints, calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives
• Upload and update restaurant information online and in a timely manner
• Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side
• Update and monitor the closed restaurants
• Collection and documentation of restaurant contracts and amendments, filling of restaurant contracts, and other sales related data
• Prepare contract delivery and pick up report on periodic basis
• Manage quality account of the restaurant, ensuring continuous partner relationships and resolve operations issues between partner restaurants, users/partner restaurants and users
• Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers and train restaurant/call center personnel on how to use transmission system (GPRS, Pigeon software)

Maintain accurate records of all sales and prospecting activities including:

• Follow-up activities
• Transmission methods reports
• Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurant

What you need to be successful

• Bachelor’s Degree in relevant field
• MS Office, Excel Certification
• Knowledge of CRM
• Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem Solving and Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Ability to build good relationships with clients

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.