Coordinator Sales

Talabat; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team as a Sales Coordinator. This role involves collaborating with various departments to ensure smooth operations and excellent service for partner restaurants. The ideal candidate will manage inquiries, maintain accurate records, and facilitate training for new systems. With a strong emphasis on communication and relationship-building, this position offers a unique opportunity to make a significant impact in a fast-paced environment. If you thrive in a dynamic setting and have a passion for customer service, this role is perfect for you.

Qualifications

• Bachelor's degree required, with MS Office and Excel certification.
• Must possess UAE Family Book and knowledge of CRM systems.

Responsibilities

• Coordinate with departments for sales-related matters and handle partner queries.
• Maintain records of sales activities and prepare reports for restaurants.

Skills

Communication Skills

Customer Service

Problem Solving

Negotiation Skills

Interpersonal Skills

Education

Bachelor's Degree in relevant field

Tools

MS Office

Excel

CRM

GPRS software

Pigeon software

Job description

Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)

• Act as a first point of contact and respond quickly for partner restaurant queries or complaints, calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives.
• Upload and update restaurant information online in a timely manner.
• Responsible for setting up and configuring the system for new partners and handling training and system issues from the vendor/partner side.
• Update and monitor the closed restaurants.
• Collect and document restaurant contracts and amendments, filling of restaurant contracts, and other sales related data.
• Prepare contract delivery and pick up report on a periodic basis.
• Manage quality account of the restaurant, ensuring continuous partner relationships and resolve operations issues between partner restaurants and users.
• Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers, and train restaurant/call center personnel on how to use transmission system (GPRS, Pigeon software).

Maintain accurate records of all sales and prospecting activities including:

• Follow-up activities.
• Transmission methods reports.
• Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurant.

Desired Candidate Profile

Qualifications:

• Bachelor's Degree in relevant field.
• MS Office, Excel Certification.
• Must have a UAE Family Book.
• Knowledge of CRM.
• Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem Solving and Negotiation Skills.
• Ability to meet deadlines and be flexible in working.
• Ability to build good relationships with clients.