Coordinator Rider On Ground Ops

Delivery Hero; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their logistics team. This role involves managing delivery box operations, conducting compliance audits, and supporting project execution. The ideal candidate will possess strong organizational skills, a collaborative spirit, and a proactive approach to problem-solving. With a focus on growth and development, this position offers an excellent opportunity to thrive in a dynamic environment. If you are passionate about logistics and eager to contribute to a successful team, this is the perfect opportunity for you.

Qualifications

• Strong organizational skills with an exceptional eye for detail.
• Proficiency in Excel to navigate spreadsheets and organize data.

Responsibilities

• Manage delivery box operations and conduct compliance audits.
• Collaborate with the inventory team to manage rider equipment.

Skills

Organizational Skills

Team Collaboration

Growth Mindset

Problem Solving

Technical Skills (Excel)

Fluency in English

Knowledge of Hindi, Urdu, or Arabic

Tools

Excel

Job description

Whats On Your Plate

1. Delivery Box Operations: Schedule, install, track, and maintain 3PL delivery boxes. Manage surplus boxes through timely collection and conduct monthly box count confirmations.
2. Compliance Audits: Receive, verify, and submit all required 3PL documentation (e.g., trade licenses, insurance, delivery box permits, and bank documents). Perform on-ground audits of 3PL operations to ensure compliance with contractual obligations.
3. Insurance Processing: Process rider accidental insurance claims.
4. Inventory & Fraud Management: Collaborate with the inventory team to ensure correct management of rider equipment. Review fraud cases and ensure necessary actions are taken by 3PLs.
5. Project Support: Assist the 3PL team in project execution, providing administrative and operational support as needed.

Qualifications :

What Did We Order

1. Organizational Prowess: Strong organizational skills with an exceptional eye for detail.
2. Collaborative Spirit: A team player who thrives in a collaborative environment and works toward shared goals.
3. Growth Mindset: A proactive learner eager to take on new challenges and grow within the logistics industry.
4. On-Ground Expertise: You’re at your best on the ground, gathering insights, solving problems, and executing tasks with a go-getter attitude.
5. Technical Skills: Proficiency in Excel to navigate spreadsheets, organize data, and present it effectively.
6. Languages: Fluency in English (written and verbal) is a must. Knowledge of Hindi, Urdu, or Arabic is a plus.
7. Driver's License: Preferred but not mandatory.

Remote Work : No

Employment Type : Full-time