Coordinator – Marketing

Careers at UAE; Dubai; On-site; AED 111,600 - 133,920; Full time

Job summary

Careers at UAE is seeking a Coordinator – Marketing to implement and oversee marketing and advertising strategies. The ideal candidate will ensure Cosmesurge's plans meet market expectations and improve customer service quality.

Responsibilities include coordinating with doctors for media appearances, preparing reports, and monitoring external competition. A Bachelor's Degree and at least 2 years of experience in the healthcare or service industry are required.

Qualifications

• Minimum 2 years of experience in the healthcare or service industry.

Responsibilities

• Carry out marketing and advertising programs.
• Follow up on renewal of DHA approvals.
• Monitor quality of customer service at CosmeSurge.
• Coordinate with doctors for interviews and media.
• Prepare weekly ads report for branch managers.

Skills

Marketing experience

Customer service skills

Public relations knowledge

Education

Bachelor’s Degree

Job description

Coordinator – Marketing

Job Description

Carrying out marketing and advertising programs and following up to ensure that Cosmesurge maintains a good advertising plan that meets target market expectations.

Responsibilities

• Following up renewal of DHA approvals for ads.
• Monitoring the telephone lines and quality of customer service and responsiveness at CosmeSurge.
• Maintaining quality service by establishing and enforcing standards, monitoring calls, surveying customers, evaluating outcomes.
• Coordinating with doctors in case there is radio / TV interview.
• Making archive of all articles for future perusal/review.
• Following up & collecting new doctor’s photos, biographies & marketing materials
• Coordinating & collecting editorials from CS doctors to place them in different magazines
• Coordinating & following up stamps, business cards, and badges for new doctors
• Monitoring & reviewing doctors’ editorials before sending them to all publications
• Monitoring publications of articles in different magazines & newspapers
• Identifying PR opportunities for doctors who doesn’t have busy schedules
• Reviewing, translating & finalizing biographies written by all doctors & assuring they are all aligned to a unified format
• Sending new & updated biographies to web team & assuring they are posted online
• Preparing weekly ads report & sending to all branch managers
• Handling quality control project & evaluating quality of customers service over the phone & report findings to top management
• Collecting marketing surveys & data from all branch managers to prepare reports which helps in improving media plan & marketing activities
• Preparing minutes of marketing meetings & assuring responsibilities & deadlines are set
• Monitoring external competition & preparing competitive analysis for all CS branches on a regular basis
• Monitoring CS websites on a regular basis to assure all information are up to date
• Preparing monthly PR report about all interviews, articles, and TV interviews.

Qualifications

Bachelor’s Degree

Minimum 2 year of experience in healthcare or service industry,