Coordinator - Front Office (National Talent) - Jumeirah Dar Al Masyaf

Jumeirah; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Coordinator - Front Office (National Talent). The role requires a UAE National with 2 years of experience in a 5-star hotel. Responsibilities include providing administrative support, maintaining databases, and coordinating front office needs. The position offers a competitive tax-free salary and various benefits, including comprehensive healthcare and career development opportunities.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays worldwide

Comprehensive healthcare and life insurance coverage

Performance-based incentives tailored to your role

Qualifications

• UAE National as per government requirements.
• 2 years in a similar role at a 5-star hotel; guest-facing department experience is an advantage.

Responsibilities

• Provide professional and courteous secretarial and administrative support.
• Maintain and update databases relevant to the Front Office activities.
• Support team coordination, internal communication, and positive guest interactions.

Skills

Fluent in English

Strong knowledge of Microsoft Office

Education

Diploma in Hotel Operations or Hotel Management

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for a Coordinator - Front Office (National Talent) to join Jumeirah Dar Al Masyaf.The main duties and responsibilities of this role include:

• Provide professional and courteous secretarial and administrative support to facilitate the efficient functioning of the front office department
• Maintain and update databases relevant to the Front Office activities, ensuring information is coordinated and shared with team members as needed.
• Provide professional administrative support to ensure smooth daily operations. Organize and manage filing systems, including contracts and confidential records.
• Maintain and update departmental databases and digital platforms with accurate, timely information.
• Coordinate front office needs, including stationery, equipment maintenance, and guest amenities.
• Monitor purchase requests, track inventory, and coordinate supply needs.
• Support team coordination, internal communication, and positive guest or stakeholder interactions.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• UAE National as per government requirements.
• 2 years in a similar role at a 5-star hotel; guest-facing department experience is an advantage.
• Diploma in Hotel Operations or Hotel Management.
• Fluent in English, both oral and written.
• Strong knowledge of Microsoft Office products.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)