Contracts assistant

Ghobash Group; Dubai; On-site; AED 60,000 - 120,000; Part time

Job summary

A leading company in Dubai is seeking a part-time billing assistant responsible for managing contracts and billing processes. The role involves customer interactions and requires a High School diploma, strong communication skills, and proficiency in Microsoft Office. No prior experience is necessary, making it an ideal entry-level opportunity.

Qualifications

• High School Diploma required; no experience needed.
• Proficient in English (oral and written).
• Strong phone and verbal communication skills.

Responsibilities

• Manage daily contracts set-up and billing processes.
• Interact with customers for billing issue resolution.
• Update daily meter readings for pending billing contracts.

Skills

Communication

Active Listening

Multitasking

Organization

Education

High School Diploma/Certificate

Tools

Microsoft Office

Oracle

ECI Software

Job description

• Responsible for contracts set-up on daily basis (avg Contracts to be set-up 40-50)
• Responsible of all contracts billing on timely basis as per billing cycle (avg Monthly invoices upto 400-500)
• Responsible to maintain the billing sheet on monthly basis to update the meter readings
• Responsible to maintain the billing annexure for major customer where devices are more than 5.
• Responsible to submit monthly report every month for billed/pending contracts with reason Identified the key issues and problems.
• Customer interaction to solve the billing issues.
• Meter reading updation on daily basis for due contracts billing and follow up for pending Meter readings.
• Experience in Oracle & ECI Software

Qualifications :

• High School Diploma/Certificate from a recognized school or Institution

• No experience required

• Strong phone and verbal communication skills along with active listening.
• Working knowledge of MS Office.
• Tech savvy with knowledge of telephone equipment and relevant computer programs.
• Proficient in English.

• Attributes and Behaviours:
• Outstanding communication abilities
• Customer focus and adaptability to different personality types.
• Ability to multi-task set priorities and manage time effectively.

Additional Information :

Skills & Professional Requirements:Proficiency in Microsoft Office desired.

• Experience Requirements:
• Fast typing with experience in data entry.
• Knowledge of procedures and guideline for emergency situations.
• Proficient in English (oral and written).

Attributes and Behaviors:

• Outstanding organizational and multitasking abilities.
• Active listener with excellent communication skills.
• Sound judgement and critical thinking.

Remote Work :

No

Employment Type :

Part-time