Contract: Senior Business Continuity & Excellence

edari; Dubai; On-site; AED 279,000 - 446,000; Full time

Job summary

edari is seeking a Business Continuity & Business Excellence Specialist to support the management and continuous improvement of the BCMS while contributing to Quality Management, Governance and Customer Experience initiatives for our client, a leading organization in the region.

The role is a 6-month contract renewable, within the Business Excellence & BCM Department, reporting to the Vice President – Business Excellence & BCM.

Qualifications

• Bachelor's degree in Business Administration, Risk Management, Quality, Engineering or a related field.
• Experience in Business Continuity, Business Excellence, Quality, Risk, Governance or Audit.
• Working knowledge of ISO 22301; knowledge of ISO 9001 would be an advantage.
• Experience coordinating activities and improvement actions across multiple departments and stakeholders.
• Strong analytical, problem-solving and critical-thinking skills.
• Excellent planning, organisational, coordination and stakeholder management capabilities.
• Strong proficiency in Microsoft Excel, PowerPoint, Word and SharePoint.
• ISO 22301 or related BCM certification would be an advantage.

Responsibilities

• Support the management, maintenance and continuous improvement of the BCMS in alignment with ISO 22301.
• Coordinate annual Business Impact Analysis (BIA) and Business Continuity Plan (BCP) reviews across departments.
• Maintain BCM documentation, registers, action trackers and supporting evidence.
• Coordinate BCM exercises, awareness sessions, training and management review activities.
• Monitor BCM audit findings, corrective and preventive actions (CAPAs) and improvement actions through to closure.
• Support BCM Champions and stakeholders in fulfilling their business continuity responsibilities.
• Support the implementation and continuous improvement of the Quality Management System (QMS) and related ISO requirements.
• Assist with internal audits, management reviews, corrective actions and departmental follow-ups.
• Support the review and maintenance of policies, procedures, process maps and controlled documents.
• Work closely with departments to identify and implement process and service improvements.
• Support Customer Experience initiatives by tracking action plans and coordinating follow-ups.

Skills

Analytical thinking

Stakeholder management

Planning and coordination

Problem solving

Results oriented

Education

Bachelor's degree in Business Administration, Risk Management, Quality, Engineering or a related field

Tools

Microsoft Excel

PowerPoint

Word

SharePoint

Job description

edari is seeking a Business Continuity & Business Excellence Specialist to support the management and continuous improvement of the BCMS while contributing to Quality Management, Governance and Customer Experience initiatives for our client, a leading organization in the region.

The role is a 6-month contract renewable, within the Business Excellence & BCM Department, reporting to the Vice President – Business Excellence & BCM.