Contract Manager - Join Our Talent Pool

Serco; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player in public services is building a talent pool for future roles, including a Contract Manager in Facilities Management. This role will focus on overseeing operations, leading diverse teams, and ensuring compliance with best practices. The ideal candidate will have extensive experience in managing facilities, strong analytical and negotiation skills, and a proven track record in financial management. Join a forward-thinking company dedicated to transforming public services and making a meaningful impact in the community.

Benefits

Global Employee Networks

Diversity and Inclusion Programs

Qualifications

• 15+ years of experience in Facilities Management with proven leadership skills.
• Strong financial management expertise and ability to meet budget objectives.

Responsibilities

• Oversee facility operations, ensuring effective planning and coordination.
• Develop operational procedures and integrate teams for effective service delivery.

Skills

Leadership Skills

Analytical Skills

Organizational Skills

Negotiation Skills

Change Management

Financial Management

Education

Degree in Facilities Management

Related Qualification

Job description

Serco Middle East has been transforming public services since 1947, delivering excellence across sectors like Transport, Healthcare, Citizen Services, and Defence. Our partnerships with government and semi-government entities reflect our commitment to world-class service delivery, and we’re proud of the achievements we’ve made together.

As part of our continuous growth in the region, we’re building a talent pool for future opportunities, including a potential role for a Contract Manager specializing in Facilities Management (FM). This is not an active role but an opportunity to express your interest in upcoming openings.

Key Accountabilities

While this is not a current vacancy, the following responsibilities represent the type of work anticipated for this role:

• Oversee the overall operations of the facility, including planning, coordinating, and controlling technical and management strategies.
• Establish and integrate the operational team between the client and its consultancy partner.
• Optimize the input of offshore consultancy resources and ensure the quality of their contributions to O&M best practice guidelines.
• Develop departmental operating procedures, including organization structure, roles, responsibilities, and processes to deliver the scope effectively.

What We Are Looking For in Our Candidates

We’re seeking a candidate with:

• More than 15 years of experience managing within a Facilities Management (FM) environment.
• At least 5 years of experience managing multi-disciplined People Managers, including support functions (e.g., finance, procurement).
• Proven ability to lead a diverse, multi-cultured, multi-disciplined workforce to deliver quality services and achieve work output goals.
• Strong analytical, organizational, business, and negotiation skills.
• Demonstrated experience in Change Management.
• Proven financial management expertise, with a strong ability to control and meet budget objectives.

Specific Requirements

Degree in Facilities Management or a related qualification.

• Knowledge of both international and local (UAE) statutory and legislated requirements for managing large properties.
• Familiarity with international best practices in Facilities Management.
• Respected leadership capabilities, with a proven track record of building strong working relationships with clients to ensure mutual success and contract longevity.

Why Serco?

At Serco, every team member contributes to delivering essential public services worldwide. By joining our talent pool, you’ll position yourself to be part of a team that’s redesigning and improving public services for the benefit of everyone.

What We Offer

When you join Serco in the future, you’ll enjoy access to our Global Employee Networks, including:

• SercoInspire (Gender)
• SercoUnlimited (Disability)

These networks are driven by colleagues passionate about fostering diversity, inclusion, and belonging.

Express Your Interest

If you’re a highly motivated, adaptable, and skilled professional interested in shaping the future of public services with Serco, we’d love to hear from you. Submit your application to join our talent pool and stay connected for updates on future roles.

Together, let’s make a difference every day.